| Publisher | eGain Communications | ||
|---|---|---|---|
| Format | Date added | 01 Aug 2004 | |
| Topics | Customer Support Services, CRM, Help Desk | ||
| Downloads | 276 | ||
In this paper, we discuss ten tried and tested ways of improving email interactions with customers. These tips and best practices have been used by the world's leading companies known for customer service excellence, and will help you provide mission-critical service through your email channel. Additionally, the paper includes a list of key capabilities to help you select the email management system that will best address your needs.
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