| Publisher | Nortel Networks | ||
|---|---|---|---|
| Format | PDF, requires Acrobat Rdr 5 | Date added | 12 May 2004 |
| Topics | Call Center - Contact | ||
| Downloads | 194 | ||
BELAIRdirect provides more than 300,000 automobiles, accidental death and homeowner policies annually. A leader in tele-insurance sales and service, the company realized that establishing and building relationships with customers is critical to business success. In fact, BELAIRdirect has learned firsthand that installing the latest call center technology enables its call center agents to provide superior levels of service and support to the thousands of customers that call in for assistance and information.
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