This white paper on document control in the ISO 9000 environment explains why strict control of documents is different that just knowing where documents exist.
Implementing an electronic document control system is of strategic importance for companies pursuing or maintaining ISO 9000 certification. A proper system will eliminate the number 1 factor causing companies to fail to be certified, and the number 1 audit complaint of companies already certified: inadequate document control. Not only will the proper system increase the speed of the certification process, by reducing the bottlenecks caused by manual document control, it will continue to provide value by helping to ease the burden of future ISO 9000 compliance audits.
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