| Publisher | Future Strategies Inc (WfMC Services) | ||
|---|---|---|---|
| Format | 97.2KB PDF, requires Acrobat Rdr 5 | Date added | 06 May 2004 |
| Topics | Groupware - Workflow | ||
| Downloads | 23 | ||
Workflow management systems are being deployed in enterprises as a new kind of information infrastructure, helping to streamline and automate office work processes. A key feature of these systems is that they automate the workflow itself. Such a system can predefine the routine work procedures with the relevant information, the role of the participants at each step of the work, and application software required to process each step. Then each new case is automatically assigned to the participants in proper sequence, information is delivered to the people needing it, and applications are launched as needed. The system automatically performs this management, thereby helping to eliminate human error and streamlining information flow, so that the work can be performed efficiently.
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