| Publisher | CRMInformation.com | ||
|---|---|---|---|
| Format | Date added | 31 Jul 2009 | |
| Topics | CRM | ||
| Downloads | 47 | ||
What is all this hype about CRM? Who really needs it? Well, the hype stems from the promises of greater customer tracking and loyalty which are offered by many CRM products and it might just be that you need it the most. The CRM phenomenon is spreading across multiple industries and is being employed by companies, large to small, all around the world. But there are still skeptics, and thatÂ’s understandable seeing as many CRM companies have been selling promises without delivering the goods.
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