When used appropriately, e-mail, voicemail and the Internet can eliminate borders of time and space, making it possible for us to do more with more people and businesses. Used inappropriately, they can put companies at risk, both financially and legally. The key to optimizing the former and minimizing the latter? An effective network usage policy.
In today’s high technology, communications-driven workplace, the HR professional faces complex challenges that transcend hiring and benefits administration. Workstations fitted with telephones, fax access, e-mail, and Internet access to the Worldwide Web, provide today’s skilled knowledge worker with the tools to be more efficient and productive than ever before. Unfortunately, this same “tool-kit for productivity” also offers a host of new opportunities for abuse and the potential for litigation liability.
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