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E-Procurement Measurement: It's Not Broken - But It Needs to be Fixed

PublisherMontgomery Research
Format HTML & PDFDate added01 May 2001
Topics Business Strategies, Supply Chain Management, Procurement - Purchasing
Downloads18

E-procurement is the application of Web-based technologies that efficiently facilitates, integrates, and streamlines the entire procurement process, from consumer to supplier and back again.

There is a school of thought, and several recent articles have supported this, that suggests a fundamental overhaul of measurement activities is imperative in the new economy. Indeed, "E-business measurement as it exists today is broken,"1 was the conclusion of a recent study which argued that traditional measures such as ROI should be replaced, or at least extended, by more externally-oriented statistics (identified as end-customer success, hyper-partnering efficiency, and multi-unit financial performance across a company). Although we agree with many of the supporting arguments, we would not entirely support this particular statement in the specific context of e-procurement.

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