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Unified Communications: Giving Mobile Professionals Better Control

PublisherLinx Communications
Format207.7KB PDF, requires Acrobat Rdr 5Date added09 Sep 1999
Topics Access Technologies, Communications Software, Telecom Hardware
Downloads91

Communications has gotten out of control. The proliferation of telephone numbers, voice mailboxes, pagers, fax machines, and other devices where a person can be reached has had the exact opposite impact than originally intended: People are harder to reach and they spend more time tracking down and responding to their messages. If people have several telephone numbers, chances are their ability to communicate is suffering – they just may not have had time to realize it. Office phone systems, mobile phones, personal digital assistants, multiple voice mailboxes, fax machines and pagers are all powerful tools that enable mobile workers to communicate with colleagues, customers and business associates. However, more tools do not necessarily translate to increased efficiency and productivity. The explosion of these tools has resulted in a big problem: managing disparate communications devices. Today’s typical business card reveals just how confusing communications has become. Most professionals list up to five numbers that a caller may have to dial before reaching them on any given day.

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