Internet businesses now have to meet two escalating needs: satisfying new demands (mainly due to clients' growing appetites), and integrating heterogeneous information systems. It is clear that customers today want richer, more finely honed services with increased customization and proactivity — in other words, services which bring greater added value to their professional and private lives. What they want are services that will work for them, save them time and money, and ease their burden of problems. After the static Web came the dynamic Web, and this is now evolving towards an interactive Web (or "Web services"), completing tasks with many stages of execution, between different players connected to the network. The current problem involves the integration of these services and coordination of the stages between Web services. The components to be integrated are often of different types, while the tools and common conventions required to interconnect these components are lacking. The solution resides in one simple, lightweight protocol: a protocol like the Simple Object Access Protocol (SOAP). Indeed, SOAP was designed with these issues in mind: by relying on standards, it offers a way for programs to communicate regardless of the systems used. The first implementations of SOAP are based on HTTP and XML.
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