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Internet Banking - US Research

PublisherNick Collin Management Consulting
Format HTMLDate added14 Aug 2003
Topics Law and Government, Bank Management, Online Banking
Downloads91

Delivery of financial services over the Internet is, at least in theory, a potential killer application. Customers benefit from convenience, access to valuable information such as stock prices, and a wealth of value-added services. Banks benefit from a cost per transaction that is a fraction of the cost of more traditional delivery channels. Not surprisingly therefore, many banks have launched Internet banking services (such as Nationwide, Royal Bank of Scotland, and the Co-operative Bank in the UK), and, according to a survey by Booz.Allen, most plan some sort of service in the near future.

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