A guide to help state and local government leaders navigate through the technological transformation that is sweeping through government organizations.
This document is divided into seven areas of focus offering practical advice and insight on how to successfully manage the transition to electronic government. Topics include: leadership, challenges, critical success factors, key relationships, mistakes to avoid, plus much more. Self assessment guidelines are provided to help readers determine where their business stands in the transformation process and what needs to be done to move to the next level. The final section includes a series of brief client case studies that illustrates the new economy concepts at work with a quick reference guide to demystify e-technology terminology.
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