Businesses that are leveraging the Web to conduct daily transactions need to provide customers with the best possible user experience in order to be successful. Often, however, these businesses lose customers because their sites are not able to handle surges in Web traffic. For example, a successful promotion that drives Web traffic can radically impact system performance. Online customers, tired of waiting, will simply click to competitors' sites, and any opportunities for revenue growth will be lost.Whether a business is a brick-and-mortar or a dot.com, the challenges of successfully conducting business online are the same: high user volumes, slow response times for Web requests and ensuring the overall reliability of the service. This paper illustrates how maintaining Web application performance is key to overcoming these e-business challenges and generating revenue. The paper then discusses the importance of maintaining a Web application to ensure customer satisfaction and why load testing is critical to successfully launching and managing Web sites. In addition, it examines various types of load testing and provides a detailed discussion on the load testing process and the attributes of a reliable testing tool. In closing, this paper provides an overview of Mercury Interactive's LoadRunner® load testing solution.
Did you find this white paper useful?
27 out of 50 users found this white paper useful
Related white papers
Operations Management in UK Financial Services
The extremely competitive nature of the financial services industry today and the changing landscape of customer expectations and their approach to investing in financial products, puts an onus on suppliers...
Are You Prepared? Meeting PCI and Data Security Challenges
Ensuring that non-public information, including personal financial information, is communicated securely is an integral part of doing business and meeting payment card industry guidelines for data security. Register for this free,...
PCI-DSS: Avoiding the Data Theft Disaster
This new whitepaper considers the topical issue of how to ensure your customers credit and debit card information is securely stored and protected. The paper focuses on how to use...
PCI-DSS: Avoiding the Data Theft Disaster
This new whitepaper considers the topical issue of how to ensure your customers credit and debit card information is securely stored and protected. The paper focuses on how to use...
The Truth about File Transfer: Risks and Rewards
Eighty percent (80%) of the world's business data files are exchanged through aging, piecemeal file transfer architectures. In this Webcast, learn how you can decrease the risk of breakdowns and...
Enterprise Payments Vendors: The Integration Approach to Global Payments
As banks define new or updated payments strategies, they are considering their technology strategies and the vendors who support them. The formulation of this strategy hinges on whether banks retain...
Releasing Resources to Support Growth - The Long-Term Benefits of Finance Transformation
CFO Research Services and Concur developed the hypotheses for this research jointly. This study discovers how companies have deployed the savings they've realized so far through their transaction-processing improvement...
