The controversy over fingerprinting in the banking arena has spilled over into the biometric finger scanning arena. Bank technologists sometimes fear public outcry over a potential finger scanning project involving customers. However, it is usually possible to explain to customers the differences between fingerprinting and finger scanning, as well as demonstrate the benefits the latter will provide. Once customers understand the ease of providing a sample, as well as the benefits of easy access with increased security, reception is typically positive.
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