ConNexus is a research prototype of an Instant Messaging (IM) system that is designed for use in the workplace. The ConNexus interface reflects how the needs of workplace users differ from what current commercial IM systems offer. ConNexus provides more awareness of others activi-ties to help find opportune times to contact them. It integrates with other workplace communication resources (phone, e-mail, on-line calendar, and desktop conferencing) to facilitate making contact through the appropriate channel(s). The ConNexus interface provides the interactional cues needed to help gracefully start, maintain, and end IM conversations. Preliminary use experience with a working prototype affirmed many of the design concepts and suggested future development in the user interface.
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