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ntl:Telewest Business WHITE PAPERS
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Contact Centres: Optimum service at optimum costGetting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful... |
[16 Nov 2009]
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53 |
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Telecom 2.0: Mind over matter |
[21 Jul 2008] |
2907
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Inter-site Ethernet: A guide to choosing your Ethernet service provider |
[19 Sep 2008] |
961 |
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Next Generation Networks and the migration towards convergence |
[31 Oct 2008] |
836 |
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Laying the foundations for evolving eGovernment: Why next generation Ethernet technology holds the key |
[19 Sep 2008] |
489 |
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