EquaTerra White Papers at ZDNet UK

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EquaTerra WHITE PAPERS

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	Title		Date Added	Total Downloads	Company
	Assessing the Role of Captive Operations in Global Service Delivery Models Tags: Customer Support Services		[20 Aug 2007]	72	EquaTerra	Download
	Outsourcing: How to Assess, Diagnose And/or Restructure Your Relationship Tags: Outsourcing		[01 Jan 2007]	72	EquaTerra	Download
	Assessing the Role of Enterprise Software Applications in BPO Tags: Outsourcing		[01 May 2006]	69	EquaTerra	Download
	The Issue: How to Design and Deploy a Global Service Delivery Model Tags: Outsourcing		[01 Jul 2007]	62	EquaTerra	Download
	EquaTerra Position: Service Provider M&A - Change of Control Doesn't Have to Mean Loss of Control Tags: Outsourcing		[18 Feb 2008]	59	EquaTerra	Download
	Outsourcing Management Software Tools Tags: Outsourcing		[01 Dec 2006]	56	EquaTerra	Download
	Renegotiating Outsourcing Contracts: Executive Point of View Tags: Outsourcing		[01 Jun 2006]	41	EquaTerra	Download
	EquaTerra Position: The Pros, Cons and Market Trending for Multi-Sourced ITO Tags: Outsourcing		[18 Feb 2008]	32	EquaTerra	Download
	Overcoming Resistance: Realizing the Benefits of a Global Distributed IT Services Model Tags: ITIL		[01 Sep 2007]	30	EquaTerra	Download
	Why "IT" Does Matter in BPO: Information Technology's Key Role in the Success of Business Process Outsourcing Tags: Infrastructure Management		[30 Jan 2007]	27	EquaTerra	Download
	Assessing the Role of IT in BPO Success: 2008 Market Study Update Tags: Outsourcing		[17 Mar 2008]	18	EquaTerra	Download
	Assessing the Role of Information Technology (IT) & Enterprise Software in BPO Tags: Outsourcing		[01 May 2007]	10	EquaTerra	Download
	EquaTerra Position: IT Assessments: The Pressure to Improve Never Stops Tags: Asset Management		[04 Mar 2008]	2	EquaTerra	Download
	IT Service Management - A Roadmap for Success Tags: SLA		[20 Jan 2008]	2	EquaTerra	Download
	The Issue: Defining Next Generation Contact Center Strategies Tags: Customer Support Services		[01 Sep 2007]		EquaTerra	Download
	The Outsourcer's Guide to Success: Nine Factors for Great Governance Tags: Outsourcing		[01 Aug 2007]		EquaTerra	Download
	Title		Date Added	Total Downloads	Company

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