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Touchpaper Software WHITE PAPERS



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  Title   Date Added Total Downloads Company
White Papers

Approaches to 'Treating Customers Fairly'

[01 Apr 2005]

6

Touchpaper Software

White Paper

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White Papers

Building Value Across the Organization

[01 Mar 2006]

 

Touchpaper Software

White Paper

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White Papers

Change & Configuration Management: A Discussion of New Options for Improved IT Services Delivery

[01 Apr 2006]

15

Touchpaper Software

White Paper

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White Papers

Change and Configuration Management: A Discussion of New Options for Improved IT Services Delivery

[01 Apr 2006]

14

Touchpaper Software

White Paper

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Case Studies

Combine Inventory Management With Fast and Efficient Fixes

[30 Nov 1999]

3

Touchpaper Software

White Paper

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Case Studies

Commitment to IT Best Practice

[30 Nov 1999]

2

Touchpaper Software

White Paper

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White Papers

Counting on Your Help Desk: How to Find the Right Return On Investment (ROI)

[19 Oct 2001]

 

Touchpaper Software

White Paper

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White Papers

Demystifying Sarbanes-Oxley for the Service Desk

[10 Mar 2006]

96

Touchpaper Software

White Paper

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White Papers

Deutsche Post - With Touchpaper, the post gets delivered!

[01 Sep 2006]

24

Touchpaper Software

White Paper

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Case Studies

Digica Pioneers Innovative New Support Delivery Services

[26 May 2009]

27

Touchpaper Software

White Paper

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Case Studies

Enabling Efficient IT Support Systems to Dutch Local and Regional Government Organisations, Engineering Corporations and 'Rijkswaterstaat'

[30 Nov 1999]

 

Touchpaper Software

White Paper

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White Papers

First Year Challenges for Freedom of Information

[01 Apr 2005]

50

Touchpaper Software

White Paper

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White Papers

Forcing Customer Service Up the Business Agenda: A View From Customer Service Directors

[01 Oct 2006]

 

Touchpaper Software

White Paper

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Case Studies

Friends First Transforms IT Support

[30 Nov 1999]

 

Touchpaper Software

White Paper

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White Papers

Getting Better Value From Local Government Information Technology: A Study of Best Value Inspection Reports for Touchpaper

[24 Jul 2003]

1

Touchpaper Software

White Paper

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Case Studies

Harvey Nichols - Commitment to Customer Satisfaction

[17 Jun 2009]

25

Touchpaper Software

White Paper

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Case Studies

HelpDesk: With Touchpaper, the Post Gets Delivered!

[02 Sep 2008]

108

Touchpaper Software

White Paper

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White Papers

How to Manage the ICT Dependency Culture

[01 Apr 2005]

41

Touchpaper Software

White Paper

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White Papers

IT Business Management: A Strategy for Customer Service in the Future

[09 Nov 2005]

1

Touchpaper Software

White Paper

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White Papers

ITIL: The Route to True Efficiency

[01 Oct 2005]

4

Touchpaper Software

White Paper

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  Title   Date Added Total Downloads Company

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Case Studies Case Studies

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