Touchpaper Software White Papers at ZDNet UK

Touchpaper Software WHITE PAPERS

Title	Date Added	Total Downloads	Company
The Role of ICT in Meeting Local Government Efficiency Targets: A Survey of 80 English Local Authorities Tags: Help Desk	[01 Jan 2006]	1100 popular	Touchpaper Software	Download
Demystifying Sarbanes-Oxley for the Service Desk Tags: Help Desk	[10 Mar 2006]	96	Touchpaper Software	Download
ITIL: The Route to True IT Efficiency Tags: ITIL	[01 Oct 2005]	55	Touchpaper Software	Download
First Year Challenges for Freedom of Information Tags: Data Recovery - Security	[01 Apr 2005]	50	Touchpaper Software	Download
Improving IT Service Levels: An Evaluation of the Benefits of Integrated Management Systems Tags: Service Level Management	[01 Mar 2005]	49	Touchpaper Software	Download
How to Manage the ICT Dependency Culture Tags: Customer Support Services	[01 Apr 2005]	41	Touchpaper Software	Download
Knowledge Powers the Service Desk Tags: Deployment, Help Desk, Desk, Arena	[02 Sep 2008]	24	Touchpaper Software	Download
Deutsche Post - With Touchpaper, the post gets delivered! Tags: Post, Customer Service, Help Desk, Post Office	[01 Sep 2006]	24	Touchpaper Software	Download
Leicestershire Health Informatics Service - All the right connections Tags: Health, Infrastructure Management, Leicestershire, Touchpaper	[02 Sep 2008]	22	Touchpaper Software	Download
Touchpaper Flexible Working (Mobile and Home Workers) Survey Tags: Remote Access - RA Servers	[10 Nov 2005]	21	Touchpaper Software	Download
Change & Configuration Management: A Discussion of New Options for Improved IT Services Delivery Tags: ITIL	[01 Apr 2006]	15	Touchpaper Software	Download
Change and Configuration Management: A Discussion of New Options for Improved IT Services Delivery Tags: Help Desk	[01 Apr 2006]	14	Touchpaper Software	Download
Pragmatic ITIL: A Panel Debate Tags: ITIL	[01 Aug 2006]	9	Touchpaper Software	Download
The Role of Key Performance Indicators in Managing the Contribution of IT to Business Success	[01 Aug 2006]	8	Touchpaper Software	Download
Approaches to 'Treating Customers Fairly' Tags: ITIL	[01 Apr 2005]	6	Touchpaper Software	Download
Touchpaper Launches IT Business Management Tags: ITIL	[10 Jan 2006]	4	Touchpaper Software	Download
ITIL: The Route to True Efficiency Tags: ITIL	[01 Oct 2005]	4	Touchpaper Software	Download
Technology Audit: Touchpaper Software Plc - IT Business Management Suite Tags: Infrastructure Management	[01 Mar 2006]	3	Touchpaper Software	Download
The Integrated Service Desk for Novell Users Tags: Help Desk	[08 Mar 2006]	1	Touchpaper Software	Download
IT Business Management: A Strategy for Customer Service in the Future Tags: Help Desk	[09 Nov 2005]	1	Touchpaper Software	Download
Title	Date Added	Total Downloads	Company