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Touchpaper Software WHITE PAPERS



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  Title   Date Added Total Downloads Company
White Papers

The Role of ICT in Meeting Local Government Efficiency Targets: A Survey of 80 English Local Authorities

[01 Jan 2006]

1097

popular

Touchpaper Software

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Case Studies

Touchpaper Helps Staffordshire County Council Realise New Vision for IT

[02 Sep 2008]

226

Touchpaper Software

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Case Studies

HelpDesk: With Touchpaper, the Post Gets Delivered!

[02 Sep 2008]

108

Touchpaper Software

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White Papers

Demystifying Sarbanes-Oxley for the Service Desk

[10 Mar 2006]

96

Touchpaper Software

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White Papers

ITIL: The Route to True IT Efficiency

[01 Oct 2005]

55

Touchpaper Software

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White Papers

First Year Challenges for Freedom of Information

[01 Apr 2005]

50

Touchpaper Software

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White Papers

Improving IT Service Levels: An Evaluation of the Benefits of Integrated Management Systems

[01 Mar 2005]

49

Touchpaper Software

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White Papers

How to Manage the ICT Dependency Culture

[01 Apr 2005]

41

Touchpaper Software

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Case Studies

Web-Based Self-Help Service Slashes Britannica's Support Costs

[11 Jun 2009]

35

Touchpaper Software

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Case Studies

Digica Pioneers Innovative New Support Delivery Services

[26 May 2009]

27

Touchpaper Software

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Case Studies

Harvey Nichols - Commitment to Customer Satisfaction

[17 Jun 2009]

25

Touchpaper Software

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White Papers

Knowledge Powers the Service Desk

[02 Sep 2008]

24

Touchpaper Software

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White Papers

Deutsche Post - With Touchpaper, the post gets delivered!

[01 Sep 2006]

24

Touchpaper Software

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White Papers

Leicestershire Health Informatics Service - All the right connections

[02 Sep 2008]

22

Touchpaper Software

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White Papers

Touchpaper Flexible Working (Mobile and Home Workers) Survey

[10 Nov 2005]

21

Touchpaper Software

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White Papers

Change & Configuration Management: A Discussion of New Options for Improved IT Services Delivery

[01 Apr 2006]

15

Touchpaper Software

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White Papers

Change and Configuration Management: A Discussion of New Options for Improved IT Services Delivery

[01 Apr 2006]

14

Touchpaper Software

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White Papers

Pragmatic ITIL: A Panel Debate

[01 Aug 2006]

9

Touchpaper Software

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White Papers

The Role of Key Performance Indicators in Managing the Contribution of IT to Business Success

[01 Aug 2006]

8

Touchpaper Software

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Case Studies

Max Bahr Builds on Touchpaper IT Service Management Solution

[07 Dec 2006]

7

Touchpaper Software

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  Title   Date Added Total Downloads Company

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