BMC Remedy White Papers at ZDNet UK

BMC Remedy WHITE PAPERS

Title	Date Added	Total Downloads	Company
Overview of BMC Software's Identity Management Suite Tags: Directory Services	[01 Dec 2005]	115	BMC Remedy	Download
IT Asset Management: Beyond Tactical Initiatives Tags: Asset Management	[29 Nov 2006]	85	BMC Remedy	Download
Best Practices in Change Management for the Mid-sized Business Tags: ITIL, Analysts, Documentation, Downtime	[01 Jan 2005]	85	BMC Remedy	Download
Improving Service Levels by Implementing Service level Management- A practical Guide Tags: Quality Of Service, Service Level, Service Level Management, Details	[18 Mar 2009]	80	BMC Remedy	Download
An Opportunity to Put ITIL Into Practice and Understand the Business Benefit Tags: ITIL	[20 Jun 2005]	72	BMC Remedy	Download
Implementing ITIL Best Practices Tags: Library, Infrastructure Management, Infrastructure Library, Service Delivery	[24 Jan 2003]	72	BMC Remedy	Download
Customizable Service Desk Software Helps IT Solutions Provider Streamline Operations Tags: Managed, Desk, Suite, Service Level Management	[18 Mar 2009]	67	BMC Remedy	Download
Help Desk Solution Sends Travel Firm's Productivity Skyward Tags: Travel, Suite, IT Reliability, Magic	[18 Mar 2009]	61	BMC Remedy	Download
ITIL for the Small and Mid-sized Business (SMB) Tags: Businesses, Organizations, IT Reliability, Itil	[18 Mar 2009]	59	BMC Remedy	Download
Bar-coding With Magic Service Desk Solutions Tags: Help Desk	[25 Oct 2005]	46	BMC Remedy	Download
Build It or Buy It? Deciding How to Automate Your Help Desk, a Help Desk Institute White Paper Tags: Services	[03 Mar 2009]	43	BMC Remedy	Download
Operational Efficiency and Customer Satisfaction for Mid-sized Business Tags: SLA, Desk, Service Desk, Mid Sized	[01 Sep 2004]	38	BMC Remedy	Download
How One Credit Union Restored Users' Trust in its Help Desk System Tags: Credit, Desk, Service Level Management, Union	[16 Jun 2009]	33	BMC Remedy	Download
Managing Change in the Real World Tags: Network Disaster Recovery	[01 Dec 2004]	13	BMC Remedy	Download
Title	Date Added	Total Downloads	Company