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CA WHITE PAPERS



  Title   Date Added Total Downloads Company
Case Studies

Atos Origin Uses Unicenter Service Desk and ITIL to Scale to 3 Million Tickets Per Year

[09 Mar 2007]

560

CA

White Paper

Download

Case Studies

CA Keeps Queensland Transport's Customer Service Traveling Smoothly

[09 Mar 2007]

148

CA

White Paper

Download

Case Studies

Bank of Thailand Chooses CA's Desktop and Server Management Solution to Provide a Stable and Secure Technology Environment for Business Operations

[09 Mar 2007]

134

CA

White Paper

Download

Case Studies

CA Relies on Its Own Unicenter Network and Systems Management r11.1 and Unicenter Service Desk r11.2 Solutions to Ensure Service Availability Company-Wide

[09 Mar 2007]

132

CA

White Paper

Download

Case Studies

CA's Unicenter Network and Systems Management and Unicenter Management Portal Save 30% of IT Specialist Time With Remote IT Management Online Trouble Prediction Solution

[09 Mar 2007]

126

CA

White Paper

Download

Case Studies

Armstrong Manages Complete Product Innovation Life Cycle With CA Clarity

[09 Mar 2007]

97

CA

White Paper

Download

Case Studies

Bank of East Asia Streamlines IT Development With CA's Enterprise CCM Solution for Better Corporate Governance

[09 Mar 2007]

96

CA

White Paper

Download

Case Studies

CA's Unicenter Service Desk Aligns Kluwer's IT Services to Business Processes

[02 Mar 2009]

82

CA

White Paper

Download

Case Studies

CA's Unicenter Network and Systems Management Ensures Online Computerization of ETTSA's State Wide Network to Facilitate High Revenue Collections

[09 Mar 2007]

81

CA

White Paper

Download

Case Studies

Arcelik Achieves 98% Customer Satisfaction and Saves ?420,000 With Unicenter ServicePlus Service Desk

[09 Mar 2007]

79

CA

White Paper

Download

Case Studies

CA Unifies and Simplifies Software Development With CA Clarity

[09 Mar 2007]

75

CA

White Paper

Download

Case Studies

CA Ensures Continuity for Euroclear's ?300 Trillion Per Year Securities Settlement Business

[09 Mar 2007]

62

CA

White Paper

Download

Case Studies

CA Leverages Its Own Products to Manage Worldwide Help Desk; First-Call Resolution Up by More Than 20% and Call Volume Down by 42%

[09 Mar 2007]

62

CA

White Paper

Download

Case Studies

AllFusion Harvest Change Manager Helps DesertDocs Manage Mountains of Mission-Critical Change

[09 Mar 2007]

40

CA

White Paper

Download

Case Studies

Columbia University Biomedical and Health Information Services (CUbhis) Uses CA SupportBridge to Help Keep Student and Faculty Computers Healthy

[09 Mar 2007]

33

CA

White Paper

Download

Case Studies

ca smart Program Helps PSB Support High-Volume Database Replication Targets

[09 Mar 2007]

25

CA

White Paper

Download

Case Studies

African Bank Achieves 97% SLA Compliance With Its Suppliers Using CA's Unicenter ServicePlus Service Desk

[09 Mar 2007]

20

CA

White Paper

Download

Case Studies

Alcatel Significantly Boosts Service Desk Productivity and Reduces Costs With CA's Unicenter Solutions

[09 Mar 2007]

20

CA

White Paper

Download

Case Studies

Canadian Museum of Civilization Improves Visitor Experience With the Power of CA

[09 Mar 2007]

19

CA

White Paper

Download

Case Studies

CA Solutions Enable IT Staff at Mission Consolidated ISD to Accomplish More With Less

[09 Mar 2007]

18

CA

White Paper

Download

  Title   Date Added Total Downloads Company


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