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NICE Systems WHITE PAPERS



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  Title   Date Added Total Downloads Company
Case Studies

NICE Systems Case Study: Vertex Data Science

[20 Jan 2009]

208

NICE Systems

White Paper

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Case Studies

NICE Systems Case Study: Bank of America

[20 Jan 2009]

136

NICE Systems

White Paper

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Case Studies

NICE Systems Case Study: Bank of Montreal

[02 Mar 2009]

121

NICE Systems

White Paper

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Case Studies

NICE Systems Case Study: SITEL Corporation

[20 Jan 2009]

115

NICE Systems

White Paper

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Case Studies

NICE Systems Case Study: Cendant Corporation

[07 Aug 2007]

114

NICE Systems

White Paper

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White Papers

Part One of Two: Skills Based Routing Benefits and Challenges

[13 Jun 2006]

111

NICE Systems

White Paper

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Case Studies

NICE Systems Case Study: Retail Company, Financial Services Division

[11 Jul 2006]

110

NICE Systems

White Paper

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White Papers

A Guide to Buying Inbound Call Center Technology

[24 Jun 2004]

98

NICE Systems

White Paper

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Case Studies

NICE Systems Case Study: Greyhound Lines, Inc.

[02 Mar 2009]

93

NICE Systems

White Paper

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Case Studies

By Replacing Its Existing Workforce Management Solution, GE Consumer Finance Significantly Reduced Costs While Improving Performance

[11 Jul 2006]

88

NICE Systems

White Paper

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Case Studies

NICE Systems Case Study: State Highway Toll Authority

[12 Jul 2006]

85

NICE Systems

White Paper

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Case Studies

NICE Systems Case Study: American Electric Power

[11 Jul 2006]

58

NICE Systems

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Case Studies

NICE Systems Case Study: Cross Country Group

[12 Jul 2006]

55

NICE Systems

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Case Studies

NICE Systems Case Study: CheckFree

[11 Jul 2006]

52

NICE Systems

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Case Studies

NICE Systems Case Study: Office Depot

[20 Jan 2009]

44

NICE Systems

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Case Studies

NICE Systems Case Study: Healthcare Support Services

[12 Jul 2006]

44

NICE Systems

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Case Studies

NICE Systems Case Study: AAPT Limited

[12 Jul 2006]

43

NICE Systems

White Paper

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Case Studies

NICE Systems Case Study: Carlson Marketing Group

[12 Jul 2006]

41

NICE Systems

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Case Studies

NICE Systems Case Study: AAA Oregon/Idaho

[01 Apr 2009]

37

NICE Systems

White Paper

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White Papers

Achieving Service Excellence With Workforce Management

[20 Feb 2006]

34

NICE Systems

White Paper

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  Title   Date Added Total Downloads Company

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Case Studies Case Studies

Web Casts Web Casts


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