Datamonitor White Papers at ZDNet UK

Datamonitor WHITE PAPERS

Title	Date Added	Total Downloads	Company
Microsoft Office Excel 2007 and Microsoft Office SharePoint Server 2007 for Business Intelligence Tags: Web Services	[01 Jan 2007]	433	Datamonitor	Download
Emerging Opportunities - Offshore Outsourcing in Egypt: A Growing Contact Center Market Looks to Build Global Business Tags: Outsourcing	[01 Feb 2005]	386	Datamonitor	Download
Customer Service Strategies for Community Banking and Credit Unions: Driving Competitive Advantage Through Customer Service Excellence in the Contact Center Tags: Online Banking	[01 Jun 2004]	279	Datamonitor	Download
CRM in Local Government: Improving Constituent Service Delivery	[01 Jul 2005]	251	Datamonitor	Download
Microsoft Windows Vista Migration: Addressing the Issues of Operating System Upgrades and Migration Tags: Upgrades And Migration	[27 Oct 2006]	148	Datamonitor	Download
SME business issues in a re-emergent market Tags: Resources Mgmt.	[07 Mar 2006]	141	Datamonitor	Download
The ROI Case for Smart Cards in the Enterprise: The Benefits of a Converged Logical and Physical Access Solution Tags: Smart Cards	[01 Nov 2004]	98	Datamonitor	Download
Customer Priorities in a Competitive Identity and Access Management Marketplace Tags: Network Security, Identity, Oracle, Market Place	[01 Nov 2006]	61	Datamonitor	Download
Application Management: Optimizing Your Contact Center Technology Investments Tags: SLA	[01 May 2004]	60	Datamonitor	Download
10 Step Strategy for SME Success Tags: Strategic Planning	[07 Mar 2006]	55	Datamonitor	Download
IBM Challenges Availability Management Status Quo Tags: Service-Oriented Architecture	[01 Oct 2005]	55	Datamonitor	Download
Mainframe Security: An Integrated Approach Tags: Security Management	[01 Oct 2005]	52	Datamonitor	Download
Fixed Line and Wireless Broadband Access in Europe Tags: Broadband	[01 Oct 2001]	48	Datamonitor	Download
Capacity Planning: Enhancing Resource Allocation to Support Future Technology and Drive the Business Tags: Infrastructure Management	[01 Oct 2005]	35	Datamonitor	Download
Workforce Management: At the Heart of the Contact Center Tags: ROI - TCO	[01 Jul 2006]	28	Datamonitor	Download
Security Management: Integrating the Protection and Management of Information and Business Events Tags: Anti-Virus	[01 Nov 2005]	24	Datamonitor	Download
Comprehensive System Security Management - Eliminating Rogue Systems Tags: Firewalls	[01 Nov 2004]	22	Datamonitor	Download
Proving the Value of Speech Technology in the Contact Center: Myths Vs. Reality Tags: Customer Support Services	[01 Oct 2004]	14	Datamonitor	Download
Demystifying Data Integration: Making Data Pay Off Tags: Knowledge And Data Management	[12 May 2007]	12	Datamonitor	Download
Web Infrastructure Management: Managing Next Generation eBusiness Application Infrastructure Tags: Infrastructure Management	[01 Jul 2001]	2	Datamonitor	Download
Title	Date Added	Total Downloads	Company

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Datamonitor WHITE PAPERS

Microsoft Office Excel 2007 and Microsoft Office SharePoint Server 2007 for Business Intelligence

Emerging Opportunities - Offshore Outsourcing in Egypt: A Growing Contact Center Market Looks to Build Global Business

Customer Service Strategies for Community Banking and Credit Unions: Driving Competitive Advantage Through Customer Service Excellence in the Contact Center

CRM in Local Government: Improving Constituent Service Delivery

Microsoft Windows Vista Migration: Addressing the Issues of Operating System Upgrades and Migration

SME business issues in a re-emergent market

The ROI Case for Smart Cards in the Enterprise: The Benefits of a Converged Logical and Physical Access Solution

Customer Priorities in a Competitive Identity and Access Management Marketplace

Application Management: Optimizing Your Contact Center Technology Investments

10 Step Strategy for SME Success

IBM Challenges Availability Management Status Quo

Mainframe Security: An Integrated Approach

Fixed Line and Wireless Broadband Access in Europe

Capacity Planning: Enhancing Resource Allocation to Support Future Technology and Drive the Business

Workforce Management: At the Heart of the Contact Center

Security Management: Integrating the Protection and Management of Information and Business Events

Comprehensive System Security Management - Eliminating Rogue Systems

Proving the Value of Speech Technology in the Contact Center: Myths Vs. Reality

Demystifying Data Integration: Making Data Pay Off

Web Infrastructure Management: Managing Next Generation eBusiness Application Infrastructure

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