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Interactive Intelligence WHITE PAPERS



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  Title   Date Added Total Downloads Company
White Papers

ACD Processing: IC's Automatic Communication Distribution

[30 Nov 2004]

55

Interactive Intelligence

White Paper

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White Papers

Interactive Intelligence + CRM: The Complete Integration of Information and Interaction Management

[01 Apr 2005]

20

Interactive Intelligence

White Paper

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Case Studies

SIP-Based Communications Solution Helps Unify Branch Offices While Reducing Credit Union Costs

[16 Dec 2004]

20

Interactive Intelligence

White Paper

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White Papers

Interaction Engine

[14 Aug 2003]

10

Interactive Intelligence

White Paper

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Case Studies

Glenview State Bank Deploys SIP-Based Interaction Management Software for Improved Branch Office Communications

[16 Dec 2004]

8

Interactive Intelligence

White Paper

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White Papers

The Interaction Center Platform™ White Paper

[14 Aug 2003]

4

Interactive Intelligence

White Paper

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White Papers

Truly Unified Messaging

[14 Aug 2003]

4

Interactive Intelligence

White Paper

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White Papers

The Interaction Center Platform

[25 May 2005]

3

Interactive Intelligence

White Paper

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White Papers

IP Telephony and the Interaction Center Platform

[12 Apr 2005]

3

Interactive Intelligence

White Paper

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Case Studies

Delta Dental Uses "All-In-One" Communications System to Cost-Effectively Support Distributed Workers

[10 Sep 2004]

2

Interactive Intelligence

White Paper

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White Papers

Interaction Director: Technical Overview

[14 Aug 2003]

2

Interactive Intelligence

White Paper

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White Papers

Unified Customer Using Communité™

[13 Jul 2001]

2

Interactive Intelligence

White Paper

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White Papers

E-mail and Web Response Management Using e-FAQ and the Interaction Center Platform

[06 Mar 2002]

 

Interactive Intelligence

White Paper

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White Papers

Mobilite Technical Overview

[04 Apr 2001]

 

Interactive Intelligence

White Paper

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White Papers

Service Interaction Center Technical Overview

[24 Oct 2000]

 

Interactive Intelligence

White Paper

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White Papers

Automated Switchover System

[13 Sep 1999]

 

Interactive Intelligence

White Paper

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White Papers

ACD Processing: EIC’S Automatic Communication Distribution

[15 Jul 1999]

 

Interactive Intelligence

White Paper

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  Title   Date Added Total Downloads Company

All resources White Papers Whitepapers

Case Studies Case Studies

Web Casts Web Casts


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