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Better Management.com WHITE PAPERS
Previous| Title | Date Added | Total Downloads  |
Company | |||
|---|---|---|---|---|---|---|
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Measuring the Service - Metrics for Service Level Management (SLM) and Service Level Agreements (SLAs) |
[14 Aug 2007] |
901 |
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Activity-Based Costing and Predatory Pricing |
[01 Jan 2003] |
887 |
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Twenty Service Level Management Metrics to Enable Corporate Governance: Questions IT Operations Should Be Able to Answer |
[03 Apr 2008] |
422 |
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Activity-Based Costing and the Enterprise Cost Management Solution |
[09 Jan 2004] |
353 |
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Sarbanes-Oxley: Developing IT Controls and Change Management |
[02 Apr 2008] |
156 |
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Service Level Management: Mastering Concepts & Strategies |
[11 Aug 2009] |
145 |
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Oros in the Meta Frame/NT Server TSE Environment |
[09 Jan 2004] |
62 |
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Are All of Your Customers Profitable (To You)? |
[09 Jan 2004] |
25 |
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Customer Profitability Information Just isn't Enough |
[09 Jan 2004] |
23 |
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Learning From Failed Strategies |
[28 Sep 2008] |
12 |
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Active Based Costing Project |
[05 Apr 2000] |
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