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Avaya WHITE PAPERS



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  Title   Date Added Total Downloads Company
White Papers

Mosaix™ Predictive Dialing System from Avaya Enhanced Call Progress Analysis

[01 Mar 2001]

253

Avaya

White Paper

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White Papers

Administration for Network Connectivity for Avaya Communication Manager

[01 Jan 2005]

245

Avaya

White Paper

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Case Studies

Insurance Company Saves Money and Improves Customer Satisfaction

[25 Apr 2007]

241

Avaya

White Paper

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Case Studies

Avaya Case Study: Sutherland Global Services

[08 May 2007]

239

Avaya

White Paper

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White Papers

Avaya G700 / G350 RADIUS Configuration Overview

[22 Apr 2004]

239

Avaya

White Paper

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White Papers

Contact Center Infrastructure Outsourcing: A Flexible Approach to Contact Center Customer Care

[01 Jun 2004]

230

Avaya

White Paper

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White Papers

Avaya ExpertNet VoIP Assessment Tool

[01 Sep 2005]

229

Avaya

White Paper

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White Papers

Layer 2 QoS Using Multiple VLANs on a Cajun P130 Workgroup Ethernet Switch With an Avaya IP600 Internet Protocol Communication Server and Avaya IP Telephones With Attached PCs - Issue 1.2

[05 Apr 2002]

218

Avaya

White Paper

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White Papers

Avaya Enterprise Directory Gateway: Unified Directory Administration for Your Converged Network

[06 Nov 2001]

218

Avaya

White Paper

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Case Studies

Scottish and Southern Energy (SSE) Improves Meterline Service With Avaya Interactive Response and Sabio Voice Self-Service Deployment

[28 Apr 2007]

212

Avaya

White Paper

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White Papers

Implementing an Avaya IP Telephony Control Network on an Existing LAN

[01 Mar 2005]

212

Avaya

White Paper

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White Papers

Avaya IQ - Building Upon the Strengths of CMS

[01 Feb 2007]

207

Avaya

White Paper

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White Papers

Best Practices for At-Home Agents

[01 Feb 2008]

204

Avaya

White Paper

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Case Studies

Avaya Case Study: The Homeserve Group

[08 May 2007]

198

Avaya

White Paper

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White Papers

Hardening Practices of the Linux Operating System Within Avaya Communication Manager

[27 Oct 2004]

195

Avaya

White Paper

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White Papers

Enterprise Survivable Servers (ESS): Architectural Overview

[18 May 2006]

194

Avaya

White Paper

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Case Studies

Sime Travel Singapore Reaps Impressive Cost Savings With Avaya IP Telephony and Contact Center Solutions

[28 Apr 2007]

173

Avaya

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White Papers

Avaya Application Solutions: IP Telephony Deployment Guide

[01 Jan 2005]

171

Avaya

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Case Studies

Capco Reduces Its Voice Conferencing Costs by 90 Percent Using Avaya IP Office with Conferencing Center

[12 Apr 2007]

165

Avaya

White Paper

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Case Studies

Oxford, Swindon & Gloucester Co-Operative Society Creates an Efficient, Agile Communications Infrastructure Based on Avaya IP Office Solution

[27 Apr 2007]

162

Avaya

White Paper

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  Title   Date Added Total Downloads Company

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