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Avaya WHITE PAPERS



  Title   Date Added Total Downloads Company
Case Studies

11 88 88 Receives Complete Return on Investment in Six Months Using Sabio's Automated Contact Center Solution on Avaya Technology

[05 Sep 2006]

25

Avaya

White Paper

Download

Case Studies

2Touch Streamlines Customer Interaction Processes With Avaya and Noetica Solution

[01 Aug 2007]

30

Avaya

White Paper

Download

Case Studies

A Contact Center Solution From Avaya Keeps Power Customers in Touch, in Spite of Hurricane Katrina

[18 Apr 2007]

9

Avaya

White Paper

Download

White Papers

A Model for Business Operations Design in Preparation for a Pandemic

[01 Sep 2006]

69

Avaya

White Paper

Download

Case Studies

A Network for Children and Teenagers - SOS-Kinderdorf e.V. Relies on Avaya-Tenovis Managed Services for Its Network

[28 Apr 2007]

25

Avaya

White Paper

Download

White Papers

A Sample Configuration of AutoQoS for VoIP on Cisco 3825/2811 Routers and Catalyst 4503/3750 Switches to Support Avaya Communication Manager and the Avaya IP Telephones - Issue 1.0

[15 Oct 2007]

567

Avaya

White Paper

Download

White Papers

A White Paper: Secure Access and Control for Services Delivery in a Converged Communications Environment

[01 May 2004]

30

Avaya

White Paper

Download

Case Studies

A Winning Bid With the Avaya IP Office Solution

[25 Apr 2007]

96

Avaya

White Paper

Download

Case Studies

ASPIRE Sports Academy Utilizes Avaya IP Telephony Solutions to Inspire Excellence

[01 Oct 2006]

51

Avaya

White Paper

Download

White Papers

Accelerating Unified Communications with an Enterprise-Wide Architecture

[01 Jan 2009]

3

Avaya

White Paper

Download

Case Studies

Accent Blinds Draws ROI in Under a Month With Avaya IP Telephony

[12 Apr 2007]

22

Avaya

White Paper

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Case Studies

Accessibility and Flexibility Come Up Trumps - Avaya-Tenovis Provides Valuable Support

[28 Apr 2007]

56

Avaya

White Paper

Download

White Papers

Administration for Network Connectivity for Avaya Communication Manager

[01 Jan 2005]

245

Avaya

White Paper

Download

Case Studies

Advanced Avaya Contact Centre Solution Reduces Costs and Delights BPI Customers

[05 Sep 2006]

16

Avaya

White Paper

Download

White Papers

Advanced Multichannel Contact Management

[01 Apr 2005]

11

Avaya

White Paper

Download

Case Studies

Air China Enhances Sales and Customer Service With Avaya Intelligent Communications Solutions

[01 Jul 2005]

5

Avaya

White Paper

Download

Case Studies

Allianz Life Cuts Costs and Realizes Systemized Management Through Avaya IP Telephony Solutions

[12 Apr 2007]

33

Avaya

White Paper

Download

Case Studies

Amada Co., Ltd. Boosts Field Support Precision and Customer Service Satisfaction With Avaya IP Telephony

[12 Apr 2007]

101

Avaya

White Paper

Download

Case Studies

AmeriHealth Mercy Expands Access for Patients and Provides With Avaya Interactive Response

[05 Sep 2006]

66

Avaya

White Paper

Download

White Papers

An Integrated Solution for Testing and Analyzing Java Applications in an Industrial Setting

[14 Dec 2005]

48

Avaya

White Paper

Download

  Title   Date Added Total Downloads Company


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