Advertisement
Promo

Become a member of the ZDNet UK community

Nortel Networks WHITE PAPERS



All resources White Papers Whitepapers

Case Studies Case Studies

Web Casts Web Casts


Next

Previous

1 2 3 ... 10



  Title   Date Added Total Downloads Company
White Papers

Protecting the Enterprise Network: Layered Network Security Defense

[02 Sep 2008]

241

Nortel Networks

White Paper

Download
White Papers

Managed Wavelength Services: A Reality Check

[01 Aug 2003]

235

Nortel Networks

White Paper

Download
Case Studies

Time Saving Briefing: Nortel Business Communications Manager (BCM) provides a wide range of efficiency-boosting communications capabilities to small and medium-sized businesses.

[10 May 2006]

233

Nortel Networks

White Paper

Download
White Papers

Beyond ACD - The Advantages of Skill-Based Routing in today's Contact Centers

[07 Mar 2003]

220

Nortel Networks

White Paper

Download
Case Studies

Benz travel case study: Nortel's cost-effective virtual contact centre solution enabled Benz Travel to develop an international operation with minimum risk whilst improving customer service levels.

[10 May 2006]

200

Nortel Networks

White Paper

Download
Case Studies

With a Service-Driven, Skill-Based Customer Care Solution BELAIRdirect has Reduced Wait Times, Improved Customer Service Levels and Increased Agent Productivity

[12 May 2004]

194

Nortel Networks

White Paper

Download
White Papers

Enterprise Unified Communications

[23 Nov 2007]

192

Nortel Networks

White Paper

Download
Case Studies

M&G Investments: Britain's Oldest Retail Fund Manager Delivers Improved Customer Service Using a Converged, State-of-the-Art Solution From Nortel Networks

[30 Oct 2004]

175

Nortel Networks

White Paper

Download
White Papers

WiMAX or WiBRO: Similar Names, Yet Dissimilar Technologies

[01 Apr 2006]

171

Nortel Networks

White Paper

Download
Case Studies

Nortel Networks Case Study: Korea Automobile Manufacturers Association (KAMA)

[18 Jul 2008]

170

Nortel Networks

White Paper

Download
Webcasts

Nortel GSM-UMTS BTS 18000: Catalyst for Network Evolution

[21 Jul 2005]

167

Nortel Networks

White Paper

Download
Case Studies

Plant Equipment's VESTA Bring Integrated Telephony to the Emergency Call Center

[16 Oct 2008]

165

Nortel Networks

White Paper

Download
Case Studies

Itel case study: Learn how to transform your customer service and increase productivity with Nortel’s Business Communications Manager

[10 May 2006]

158

Nortel Networks

White Paper

Download
Case Studies

Global Outsourcer of Customer Care Services, Stream International Delivers End-to-End Services With a High-Performance, Flexible, Scalable Nortel Networks Symposium Call Centre Solution

[10 Nov 2008]

150

Nortel Networks

White Paper

Download
White Papers

Key Advantages of a Next-Generation SONET Solution over Legacy Equipment in Metropolitan Applications

[29 May 2002]

139

Nortel Networks

White Paper

Download
Case Studies

A Winning Interaction Centres Solution From Nortel Networks and BT

[11 Oct 2008]

138

Nortel Networks

White Paper

Download
White Papers

The Facts About SNA over TCP/IP Networks

[20 Apr 1999]

137

Nortel Networks

White Paper

Download
Webcasts

Enterprise Vision: Presentation for Industry Analysts, Press, & Consultants

[02 Mar 2004]

135

Nortel Networks

White Paper

Download
Case Studies

JB Hi-Fi Selects Nortel Networks IP Converged Branch Solution for National Rollout

[30 Oct 2004]

132

Nortel Networks

White Paper

Download
Case Studies

INTRIA-HP Rises to Meet Customer Storage Demands - Nortel Networks OPTera Metro 5200 Multiservice Platform Delivers

[30 Oct 2004]

129

Nortel Networks

White Paper

Download
  Title   Date Added Total Downloads Company

All resources White Papers Whitepapers

Case Studies Case Studies

Web Casts Web Casts


Next

Previous

1 2 3 ... 10





Skip Sub Navigation Links to CNET Brand Links

Help

Become part of the ZDNet community.

ALL TOOLKITS

Blogs

Newsletters