Nortel Networks Case Studies at ZDNet UK

Nortel Networks WHITE PAPERS

Title	Date Added	Total Downloads	Company
Nortel Network Case Study: Bharti Airtel Limited Tags: Network Design	[01 Jan 2007]	442	Nortel Networks	Download
Nortel Networks Case Study: CROWN Gabelstapler GmbH Tags: Gateways - Hubs	[30 Oct 2004]	378	Nortel Networks	Download
JEA Deploys a 140-Node Optical Ethernet Network Based on the Nortel Optical Metro 3500 and Resilient Packet Ring Technology Tags: Traffic, Voice, Ethernet, Oc	[07 Dec 2008]	372	Nortel Networks	Download
Hong Kong Broadband Network Makes a Resounding Fixed-Line Debut With a Nortel Networks Carrier Voice Over IP Network Tags: Vision, Broadband, VoIP - IP Telephony, Kong	[07 Oct 2008]	275	Nortel Networks	Download
Nortel Networks Symposium Call Center Server Enables 1-800 RECONEX to Connect With Customers Tags: Voice Recognition	[14 Aug 2003]	270	Nortel Networks	Download
Vodafone Portugal Prepaid Data Service: A Nortel Networks GGSN-Enabled Billing Solution Tags: Subscribers, Mobile - Wireless Communications, Nortel, Nortel Networks	[08 Dec 2008]	266	Nortel Networks	Download
Time Saving Briefing: Nortel Business Communications Manager (BCM) provides a wide range of efficiency-boosting communications capabilities to small and medium-sized businesses. Tags: Customer Support Services	[10 May 2006]	233	Nortel Networks	Download
Benz travel case study: Nortel's cost-effective virtual contact centre solution enabled Benz Travel to develop an international operation with minimum risk whilst improving customer service levels. Tags: Customer Support Services	[10 May 2006]	200	Nortel Networks	Download
With a Service-Driven, Skill-Based Customer Care Solution BELAIRdirect has Reduced Wait Times, Improved Customer Service Levels and Increased Agent Productivity Tags: Call Center - Contact	[12 May 2004]	194	Nortel Networks	Download
M&G Investments: Britain's Oldest Retail Fund Manager Delivers Improved Customer Service Using a Converged, State-of-the-Art Solution From Nortel Networks Tags: Call Center - Contact	[30 Oct 2004]	175	Nortel Networks	Download
Nortel Networks Case Study: Korea Automobile Manufacturers Association (KAMA) Tags: Ip, Gateways - Hubs, Powered, Manufacturers	[18 Jul 2008]	170	Nortel Networks	Download
Plant Equipment's VESTA Bring Integrated Telephony to the Emergency Call Center Tags: Telephony, Telephony Systems - PBX, Equipment, Functionality	[16 Oct 2008]	165	Nortel Networks	Download
Itel case study: Learn how to transform your customer service and increase productivity with Nortel’s Business Communications Manager Tags: Customer Support Services	[10 May 2006]	158	Nortel Networks	Download
Global Outsourcer of Customer Care Services, Stream International Delivers End-to-End Services With a High-Performance, Flexible, Scalable Nortel Networks Symposium Call Centre Solution Tags: International, Customer Support Services, Care, Stream	[10 Nov 2008]	150	Nortel Networks	Download
A Winning Interaction Centres Solution From Nortel Networks and BT Tags: Telephone, Telephony Systems - PBX, Hill, Betting	[11 Oct 2008]	138	Nortel Networks	Download
JB Hi-Fi Selects Nortel Networks IP Converged Branch Solution for National Rollout Tags: VoIP - IP Telephony	[30 Oct 2004]	132	Nortel Networks	Download
INTRIA-HP Rises to Meet Customer Storage Demands - Nortel Networks OPTera Metro 5200 Multiservice Platform Delivers Tags: DWDM	[30 Oct 2004]	130	Nortel Networks	Download
Van Houtum Papier BV: Sustainable Development With Succession CSE 1000 Tags: Location, Production, File And Network Servers, Town	[28 Sep 2008]	126	Nortel Networks	Download
Sydney Adventist Hospital Delivers Secure Remote Access to Doctors With Nortel Networks Alteon SSL VPN Tags: Switching	[30 Oct 2004]	123	Nortel Networks	Download
Metromedia Fiber Network Rides the Data Wave With Breakthrough Integration of Dark Fiber and Nortel Networks OPTera Metro D-WDM Platform Tags: Equipment, DWDM, Optical, Nortel	[26 Sep 2008]	121	Nortel Networks	Download
Title	Date Added	Total Downloads	Company

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Nortel Networks WHITE PAPERS

Nortel Network Case Study: Bharti Airtel Limited

Nortel Networks Case Study: CROWN Gabelstapler GmbH

JEA Deploys a 140-Node Optical Ethernet Network Based on the Nortel Optical Metro 3500 and Resilient Packet Ring Technology

Hong Kong Broadband Network Makes a Resounding Fixed-Line Debut With a Nortel Networks Carrier Voice Over IP Network

Nortel Networks Symposium Call Center Server Enables 1-800 RECONEX to Connect With Customers

Vodafone Portugal Prepaid Data Service: A Nortel Networks GGSN-Enabled Billing Solution

Time Saving Briefing: Nortel Business Communications Manager (BCM) provides a wide range of efficiency-boosting communications capabilities to small and medium-sized businesses.

Benz travel case study: Nortel's cost-effective virtual contact centre solution enabled Benz Travel to develop an international operation with minimum risk whilst improving customer service levels.

With a Service-Driven, Skill-Based Customer Care Solution BELAIRdirect has Reduced Wait Times, Improved Customer Service Levels and Increased Agent Productivity

M&G Investments: Britain's Oldest Retail Fund Manager Delivers Improved Customer Service Using a Converged, State-of-the-Art Solution From Nortel Networks

Nortel Networks Case Study: Korea Automobile Manufacturers Association (KAMA)

Plant Equipment's VESTA Bring Integrated Telephony to the Emergency Call Center

Itel case study: Learn how to transform your customer service and increase productivity with Nortel’s Business Communications Manager

Global Outsourcer of Customer Care Services, Stream International Delivers End-to-End Services With a High-Performance, Flexible, Scalable Nortel Networks Symposium Call Centre Solution

A Winning Interaction Centres Solution From Nortel Networks and BT

JB Hi-Fi Selects Nortel Networks IP Converged Branch Solution for National Rollout

INTRIA-HP Rises to Meet Customer Storage Demands - Nortel Networks OPTera Metro 5200 Multiservice Platform Delivers

Van Houtum Papier BV: Sustainable Development With Succession CSE 1000

Sydney Adventist Hospital Delivers Secure Remote Access to Doctors With Nortel Networks Alteon SSL VPN

Metromedia Fiber Network Rides the Data Wave With Breakthrough Integration of Dark Fiber and Nortel Networks OPTera Metro D-WDM Platform

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