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Data Mining - Analysis WHITE PAPERS
Data Mining - Analysis
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Business Analytics and Optimization for the Intelligent EnterpriseBased on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information.... |
[09 Nov 2009] |
36 |
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The Journey Along an Information-Led TransformationA shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable... |
[09 Nov 2009] |
66 |
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Best Practices for Translating Customer Satisfaction into RevenueToday's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a... |
[06 Nov 2009] |
293 |
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Support Strategies: Customer Experience ManagementCustomer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering... |
[06 Nov 2009] |
226 |
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3 Strategies for Reducing IT Support CostsAs companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is... |
[29 Oct 2009] |
404 |
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Forrester Strategies for Assessing IT Business SatisfactionIf you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new... |
[29 Oct 2009] |
242 |
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MSC Industrial Direct- customer case study"Following a company merger, MSC Industrial Direct Co. found that duplicate customer records were disrupting the business workflow and causing sales compensation issues. MSC Industrial Direct Co. implemented the Pitney Bowes Business... |
[08 Sep 2009] |
134 |
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Customer Data Quality Platform from Pitney Bowes Business Insight - a Butler Group Technology Audit reportPitney Bowes Customer Data Quality Platform (CDQP) is a domain-specific customer data quality management system that enables tasks such as integration, cleansing, matching, profiling, monitoring, and enriching the data with... |
[24 Aug 2009] |
318 |
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Data Quality Considerations for a Master Data Management StructureCompanies acquiring companies. Human Resources sharing information with Finance. Businesses spanning multiple countries. What do all of these scenarios have in common? The sharing of data. What is the critical... |
[24 Aug 2009] |
538 |
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Mentor Graphics- customer case studyMentor Graphics sought to find a way to improve the quality of its customer data and more efficiently utilize this information to better target leads. However, with a number of disparate databases in... |
[24 Aug 2009] |
376 |
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Harnessing the Power of Location Intelligence in the Public SectorThroughout the world, public services today are under pressure. The current economic climate, where tax receipts are naturally suppressed, provides very serious funding challenges. Moreover, in good times and bad, increasing regulation... |
[20 Aug 2009] |
42 |
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10 Ways Business Intelligence Will Transform Your Call Center |
[24 Dec 2009]
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22 |
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Grocery Retailer Uses Business Intelligence to Strengthen Supplier Negotiations |
[09 Dec 2009]
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Try IBM Cognos Express FREE for 30 days for integrated reporting, analysis & planning |
[04 Dec 2009] |
15 |
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Expanding BI's role |
[02 Dec 2009] |
5 |
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Reaping the Benefits of Next Generation Dashboards |
[02 Dec 2009] |
1 |
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Delivering a "Wow" Customer Experience |
[01 Dec 2009] |
7 |
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Rizzoli Orthopaedic Institute Looks for Genetic Insights in the Family Tree |
[30 Nov 2009] |
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Designing High Availability for SQL Server 2005 |
[17 Nov 2009] |
5 |
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Optimize your performance with the Smart Work Advisor |
[16 Nov 2009] |
7 |
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