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  Title   Date Added Total Downloads Company
Webcasts

Transform CRM Data into Sales: How to Create and Share Advanced Reports for Salesforce.com

[02 Sep 2008]

189

Business Objects

White Paper

Download
Webcasts

Measured Thoughts: McNeil Consumer Healthcare

[23 Feb 2008]

128

SAS Institute

White Paper

Download
Webcasts

Improving First Call Resolution

[28 Nov 2007]

123

SupportSoft

White Paper

Download
Webcasts

CRM: From Strategy to Implementation - How to Maximize Its Potential!

[12 May 2007]

116

Cranfield University

White Paper

Download
Webcasts

The Customer Value Dimension

[12 May 2007]

108

SAS Institute

White Paper

Download
Webcasts

Customer Centric Targeting: Supercharging Your Campaign Response Rates

[12 May 2007]

96

SAS Institute

White Paper

Download
Webcasts

Enterprise Mobile Applications: Trends & Insights

[05 Jan 2009]

91

Vodafone

White Paper

Download
Webcasts

Best Practices for Retaining and Acquiring Customers in Grocery

[12 May 2007]

80

SAS Institute

White Paper

Download
Webcasts

What Are the Top Secrets Successful Retailers Know About CRM?

[12 May 2007]

78

SAS Institute

White Paper

Download
Webcasts

Customer Intelligence in Retail: No Loyalty Card? - No Problem

[28 Apr 2007]

77

SAS Institute

White Paper

Download
Webcasts

21st-Century Retail Merchandising and Customer Management

[31 Aug 2007]

55

SAS Institute

White Paper

Download
Webcasts

Get a Bigger Bang From Your Marketing Mix: How to Maximize Customer Value and ROI

[28 Apr 2007]

51

SAS Institute

White Paper

Download
Webcasts

Business Intelligence: Critical Capability to Become a Knowledge-Driven Client-Centric Organization

[12 May 2007]

50

SAS Institute

White Paper

Download
Webcasts

Social Media and CRM 2.0: Communications in the Era of the Social Customer

[31 Aug 2007]

45

SAS Institute

White Paper

Download
Webcasts

Webcast: Improve Quote and Proposal Management for Your Salesforce.com Organization

[21 Feb 2007]

42

Business Objects

White Paper

Download
Webcasts

An Introduction to Microsoft Dynamics CRM Online

[01 Apr 2008]

40

Microsoft

White Paper

Download
Webcasts

CRM Catches the SaaS Wave

[31 Aug 2007]

40

SAS Institute

White Paper

Download
Webcasts

IT Governance: Vendor Relationship Management - Vendor or Partner?

[31 Aug 2007]

34

SAS Institute

White Paper

Download
Webcasts

InHouse vs Hosted: Location Scout

[09 Aug 2008]

33

News.com

White Paper

Download
Webcasts

Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management

[06 Nov 2009]

31

Pitney Bowes Insight

White Paper

Download
  Title   Date Added Total Downloads Company

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