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  Title   Date Added Total Downloads Company
Case Studies

A Uniform View of Customer Information Creates Higher Quality Service and Customer Care

[28 Sep 2007]

634

SAP

White Paper

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Case Studies

HP Case Study: ICICI Bank

[10 Sep 2007]

511

Hewlett-Packard

White Paper

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Case Studies

Wells Fargo Invests in Customers With PeopleSoft Enterprise CRM

[20 Sep 2007]

274

Oracle

White Paper

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Case Studies

Harris N.A. Improves Sales Pipeline Visibility, Aligns Resources With High-Impact Business Opportunities

[20 Jul 2007]

185

Oracle

White Paper

Download
Case Studies

Hull City Council Boosts Customer Call Handling Performance 67%, Expects Annual Savings of £190,000 With Oracle E-Business Suite

[08 May 2005]

150

Oracle

White Paper

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Case Studies

Financial Trading Firm Builds Specialized Stockbroker Solution

[06 Sep 2007]

141

Microsoft

White Paper

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Case Studies

Canon ITS Raises Service Levels and Drives Competitiveness With PeopleSoft Enterprise CRM

[11 Mar 2009]

133

Oracle

White Paper

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Case Studies

Insurance Company Builds Intelligent Call Centre on HP Technologies: Integrated Customer-Interaction Platform Drastically Increases Efficiency of Customer Care

[09 Apr 2005]

129

Hewlett Packard

White Paper

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Case Studies

Scottish Water Launches Integrated Customer Management and Field Service Program, Boosts Productivity and Customer Satisfaction, Yields Two-Year ROI of 250%

[13 Oct 2008]

126

Oracle

White Paper

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Case Studies

CRM Evolution at Belgacom

[21 Oct 2008]

121

Oracle

White Paper

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Case Studies

Insurance Software Provider Bolsters Product With Enhanced CRM Capabilities

[06 Sep 2007]

111

Microsoft

White Paper

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Case Studies

Eclipse Internet Improves Workforce Effectiveness by Automating Financial Processes

[01 Mar 2008]

101

Oracle

White Paper

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Case Studies

High-End Fitness Club Anticipates Pump-Up in Sales From New Sales Tool

[11 Sep 2007]

98

Microsoft

White Paper

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Case Studies

Nonprofit's Database Management Twice as Productive With Enhanced Functionality

[01 Oct 2005]

92

Microsoft Tips

White Paper

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Case Studies

Premium TV Online Shops Help Football Clubs Boost Merchandise Sales by 300 Percent

[23 Mar 2004]

89

Microsoft

White Paper

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Case Studies

Motorola Implements Easy-to-Manage, Cost-Friendly Solution for Customers and Employees

[05 Sep 2007]

85

Oracle

White Paper

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Case Studies

Italian Postal Service Improves Operational Efficiency With New E-Commerce System

[10 Aug 2007]

83

Microsoft

White Paper

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Case Studies

Telecom Italia Gets in Touch With Customers and Profitability

[09 Jun 2007]

79

TIBCO Software

White Paper

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Case Studies

Dental Product Manufacturer Increases Functionality With Flexible Licensing Model

[11 Sep 2007]

77

Microsoft

White Paper

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Case Studies

IBM Case Study: Australian Financial Services - North Sydney

[01 Jun 2005]

75

IBM

White Paper

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  Title   Date Added Total Downloads Company

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