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ITIL WHITE PAPERS


ITIL


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  Title   Date Added Total Downloads Company
Webcasts

Common Data Model and the CMDB 

[22 Mar 2006]

1097

popular

BMC Software

White Paper

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Webcasts

Software Change and Configuration Management (SCCM) - Business Processes of IT and the Real-Time Enterprise

[04 May 2006]

632

Gartner

White Paper

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Webcasts

Designing & Implementing an Actionable Configuration Management Database (CMDB)

[03 Aug 2007]

541

BladeLogic

White Paper

Download
Webcasts

State of ITIL Adoption in North America - Survey Results

[26 Nov 2007]

434

CA (Computer Associates)

White Paper

Download
Webcasts

ITIL Basics - Release Management

[01 Apr 2009]

407

nextslm.org

White Paper

Download
Webcasts

ITIL Basics - Security Management

[01 Apr 2009]

321

nextslm.org

White Paper

Download
Webcasts

DON'T USE: Understand What's in ITIL's ICT Infrastructure Management

[30 Nov 2006]

297

BMC Software

White Paper

Download
Webcasts

ITIL v3 and the Evolution of Service Management

[22 Jun 2007]

289

IBM

White Paper

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Webcasts

ITIL Basics - Capacity Management

[19 Apr 2006]

286

nextslm.org

White Paper

Download
Webcasts

ITIL Best Practices With I.T. HelpDesk

[26 Nov 2007]

246

GroupLink

White Paper

Download
Webcasts

Can HP OpenView Service Desk and Alignability Provide ITIL Out-of-the-Box?

[06 Jun 2007]

238

Hewlett-Packard

White Paper

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Webcasts

Patch Management and the Process-Oriented IT Organization

[21 Jan 2000]

235

BMC Software

White Paper

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Webcasts

Top 5 Reasons Why CMDB Projects Fail - And How to Avoid Them

[04 May 2007]

225

Symantec

White Paper

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Webcasts

DON'T USE: Understand What Is in ITIL's ICT Infrastructure Management

[30 Nov 2006]

195

BMC Software

White Paper

Download
Webcasts

HP Software Configuration Management Solutions for Your Business

[06 Jun 2007]

194

Hewlett-Packard

White Paper

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Webcasts

The IT Infrastructure Library (ITIL) in the Application Development Lifecycle

[19 Apr 2006]

193

MKS

White Paper

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Webcasts

Webcast: Revolutionizing IT Operations: Optimizing ITIL Implementation with Runbook Automation

[25 Sep 2006]

180

iConclude

White Paper

Download
Webcasts

I.T. HelpDesk - ITIL Best Practices - Service Support Tools for Novell or Linux... - Especially for Govt., Edu., and Healthcare

[22 Mar 2006]

175

GroupLink

White Paper

Download
Webcasts

ITIL Business Perspective: Deploy a Customer-Focused Service Catalog

[15 Mar 2006]

172

Gartner

White Paper

Download
Webcasts

ITIL Basics - Configuration Management

[01 Apr 2009]

162

nextslm.org

White Paper

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  Title   Date Added Total Downloads Company

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