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ITIL WHITE PAPERS


ITIL


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  Title   Date Added Total Downloads Company
White Papers

ITIL - Service Approach for Siemens Enterprise Communications

The structure of ITIL is evolving from Version 2 to Version 3; understand how the adoption and application of the ITIL framework can add value to your enterprise, and how...

[08 Oct 2008]

536

Siemens

White Paper

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White Papers

ITIL: Theory Into Practice

[01 Feb 2009]

 

 

White Paper

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Webcasts

TechNet Webcast: Introduction to Systems Management Server (SMS) 2003 R2 (Level 200)

[19 May 2006]

105

 

White Paper

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White Papers

Getting Better Value From Local Government Information Technology

[04 May 2006]

1

 

White Paper

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Case Studies

Borland Software Case Study: Thomson Elite

[24 Mar 2006]

14

 

White Paper

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Webcasts

IT Availability: Removing Chance From the Equation

[15 Mar 2006]

17

 

White Paper

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Webcasts

MSDN Webcast: Building Secure and Reliable Services Using Windows Communication Foundation (Level 200)

[15 Mar 2006]

 

 

White Paper

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Case Studies

Microsoft Case Study: Golder Associates

[10 Mar 2006]

13

 

White Paper

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White Papers

Service Monitoring and Control

[19 Dec 2005]

64

 

White Paper

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Webcasts

Holding the Line: Frameworks for IT Governance During Tough Times

[18 Nov 2005]

8

 

White Paper

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Webcasts

ITIL Best Practices: A Briefing for State and Local Government

[18 Nov 2005]

8

 

White Paper

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Webcasts

Webcast: Using ITIL as a Framework for Managing Your Network-Critical Physical Infrastructure

[17 Nov 2005]

29

 

White Paper

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White Papers

Governance and Control Implementation

[18 Oct 2005]

64

IT to BE

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White Papers

When Change Isn't Good: Why the Mid-sized Business Needs Automated Change Management

[03 Aug 2005]

2

 

White Paper

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White Papers

Sarbanes-Oxley and Service Desk: An Approach to Control Objectives

[01 May 2005]

60

 

White Paper

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Webcasts

Audiocast: CNET Networks ITIL Best Practices Study Results -- How Do You Rate?

[15 Apr 2005]

39

 

White Paper

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White Papers

MDB: The Foundation of Enterprise Infrastructure Management

[11 Feb 2005]

71

 

White Paper

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Webcasts

Demystifying Corporate Compliance With IT Service Management

[07 Feb 2005]

3

 

White Paper

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Case Studies

TUSC Case Study: Department of the Parliamentary Reporting Staff

[16 Dec 2004]

28

 

White Paper

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Webcasts

ITIL: According to the Adopter

[29 Nov 2004]

28

 

White Paper

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