Service Level Management WHITE PAPERS

Service Level Management

	Title	Date Added	Total Downloads	Company
sponsored
	Oracle Blends Managed Services With OnDemand Pricing Growing businesses are increasingly realising that Managed Services offer a scalable, flexible route forward. This whitepaper explores Oracle Managed Services offerings for PeopleSoft and Siebel, and sees how they can... Tags: Managed, Infrastructure Management, Managed Services, Route	[23 Oct 2008]	746	Oracle	Download
	"Perception et Réalité de l'IT Management", un livre blanc co-édité par Staff&Line et IDC Tags: Service Level Management	[01 Dec 2004]		Staff&Line	Download
	ÀÎÀû ÀÚ¢¯©ª ¢¯î¢¯µÀ» Á¦¨úîÇÏ¢¥Â ÀÎÇÁ¢Òó ¡Æ©ø©ö©¬ Tags: HR	[01 Feb 2000]		Unisys	Download
	'Close the Gap' to Improve Business Service Delivery Tags: Service Level Management	[16 Apr 2004]	5	Jupitermedia	Download
	'Must Have': Defining Your IP Phone System Tags: VoIP - IP Telephony	[14 Aug 2009]	44	Cisco Systems	Download
	11 things to consider for File Virtualization Tags: Data Visualization	[10 Sep 2008]	934	Brocade Communications Systems	Download
	2004 Trends and Directions in Web-Based Support Tags: ITIL	[01 Oct 2004]	3	UniPress Software	Download
	2005 CMP Media Survey Results: Trends in End-User Monitoring Tags: Knowledge And Data Management	[01 Dec 2005]		Mercury Interactive	Download
	3 Maximises Investment in New Products and Services With Project & Portfolio Management Tags: ITIL	[17 Sep 2008]		CA (Computer Associates)	Download
	3 Steps to Creating Personalized Customer Support Experiences Tags: Call Center - Contact	[22 Feb 2008]	5	Citrix Online	Download
	7 Habits of Highly Effective Contact Centers and Help Desks Tags: Contact, Customer Support Services, Centers, Effectiveness	[18 Mar 2009]	103	eGain Communications	Download
	7 Ideas for Negotiating a Smarter SLA Tags: Outsourcing	[26 Aug 2006]	108	CTQ Media	Download
	A Best Practice Approach to Implementing a Proactive Patch Management Strategy Tags: Service Level Management	[01 Aug 2007]	188	CA (Computer Associates)	Download
	A Business Driven Management Framework for Utility Computing Environments Tags: Service Level Management	[12 Oct 2004]	66	Hewlett Packard	Download
	A CIO's Perspective on the Value of Identity Management Tags: Oracle, Resources Mgmt., Identity Management, Idm	[01 Apr 2009]	41	Oracle	Download
	A CLEVER eRoute Case Study: Applied Expert Systems, the Business Service Management Company Tags: Service Level Management	[23 Aug 2005]	44	Applied Expert Systems	Download
	A Collaborative Approach Accelerates the Transition From Silo Management to True Service Management Tags: Infrastructure Management	[01 Feb 2007]	42	eG Innovations	Download
	A Comprehensive View of High Availability Data Center Networking Tags: Network Design, Data Center, Levels, Expand	[02 Sep 2008]	85		Download
	A Doctor's Approach to ITSM Implementations Tags: Service Level Management	[16 Mar 2004]	15	Jupitermedia	Download
	A Ensuring SLAs and SLOs - How to Commit Computer Resources Tags: Service Level Management	[28 Mar 2001]		SAS Institute	Download
	Title	Date Added	Total Downloads	Company

All resources Whitepapers

Case Studies

Web Casts

1 2 3 ... 10

Service Level Management WHITE PAPERS

Service Level Management

Oracle Blends Managed Services With OnDemand Pricing

"Perception et Réalité de l'IT Management", un livre blanc co-édité par Staff&Line et IDC

ÀÎÀû ÀÚ¢¯©ª ¢¯î¢¯µÀ» Á¦¨úîÇÏ¢¥Â ÀÎÇÁ¢Òó ¡Æ©ø©ö©¬

'Close the Gap' to Improve Business Service Delivery

'Must Have': Defining Your IP Phone System

11 things to consider for File Virtualization

2004 Trends and Directions in Web-Based Support

2005 CMP Media Survey Results: Trends in End-User Monitoring

3 Maximises Investment in New Products and Services With Project & Portfolio Management

3 Steps to Creating Personalized Customer Support Experiences

7 Habits of Highly Effective Contact Centers and Help Desks

7 Ideas for Negotiating a Smarter SLA

A Best Practice Approach to Implementing a Proactive Patch Management Strategy

A Business Driven Management Framework for Utility Computing Environments

A CIO's Perspective on the Value of Identity Management

A CLEVER eRoute Case Study: Applied Expert Systems, the Business Service Management Company

A Collaborative Approach Accelerates the Transition From Silo Management to True Service Management

A Comprehensive View of High Availability Data Center Networking

A Doctor's Approach to ITSM Implementations

A Ensuring SLAs and SLOs - How to Commit Computer Resources

Service Level Management

Mobility

Security

Desktop

Enterprise

IT Management

Networking

Other Technologies

Server

Web