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Service Level Management WHITE PAPERS


Service Level Management


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  Title   Date Added Total Downloads Company
White Papers

Oracle Blends Managed Services With OnDemand Pricing

Growing businesses are increasingly realising that Managed Services offer a scalable, flexible route forward. This whitepaper explores Oracle Managed Services offerings for PeopleSoft and Siebel, and sees how they can...

[23 Oct 2008]

746

Oracle

White Paper

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White Papers

Demystifying IT Risk to Achieve Greater Security and Compliance

[23 Dec 2009]

New!

 

Lumension

White Paper

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Webcasts

Optimize Your IT Costs with Automation

[17 Dec 2009]

New!

3

CA (Computer Associates)

White Paper

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Webcasts

Break-through Solutions for Data Center Management and Measurement

[09 Dec 2009]

New!

6

Hewlett-Packard (HP)

White Paper

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Webcasts

HP Software-as-a-Service (SaaS): Getting Business Results Faster At a Lower Cost

[01 Dec 2009]

2

Hewlett-Packard (HP)

White Paper

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White Papers

True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach

[19 Nov 2009]

8

Sprint

White Paper

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Webcasts

Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs

[18 Nov 2009]

14

Cerylion

White Paper

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White Papers

Taking Advantage of Usage Service Level Agreements in Grid Resource Scheduling

[09 Nov 2009]

26

University of Chicago

White Paper

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White Papers

Customer Case Study:  A L Filters

[04 Nov 2009]

13

Dell EqualLogic

White Paper

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White Papers

BPM and SOA: Better Together

[28 Oct 2009]

130

IBM

White Paper

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White Papers

Improving IT service delivery through an integrated approach to software asset management white paper

[28 Oct 2009]

10

IBM

White Paper

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White Papers

Flexible IT contains costs, boosts efficiency

[26 Oct 2009]

7

IBM

White Paper

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Webcasts

Unlock key strategies for successful systems development

[20 Oct 2009]

 

IBM

White Paper

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White Papers

From Trust to Process: Closing the Risk Gap in Privileged Access Control

[14 Oct 2009]

2

BeyondTrust

White Paper

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IBM Smart SOA approach in action: Application Foundation Demo.

[07 Oct 2009]

1

IBM

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Turbulent times call for an agile application foundation.

[07 Oct 2009]

5

IBM

White Paper

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Webcasts

Controlling Costs With Service Management Best Practices

[25 Sep 2009]

23

CA (Computer Associates)

White Paper

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White Papers

Management Software Consolidation

[18 Sep 2009]

12

IBM

White Paper

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Case Studies

COLT TELECOM GmbH Improves Customer Service and Increases Customer Retention With Remedy

[11 Sep 2009]

190

BMC Software

White Paper

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White Papers

ITIL: A Best Practice Framework Enabling IT to Deliver What the Business Needs

[11 Sep 2009]

198

BMC Software

White Paper

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