IT Reliability WHITE PAPERS

IT Reliability

Title	Date Added	Total Downloads	Company
Implementing Enterprise Resource Planning: Lessons Learned from the Front Tags: Resource, Practices, Erp, Resources Mgmt.	[01 Jan 2006]	2456 popular	SAP	Download
A Step-by-Step Guide to VMware Infrastructure 3 Planning Tags: Monitoring Systems	[01 Jun 2006]	2321 popular	VMware	Download
ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals Tags: Help Desk, Configuration, Initiative, Cmdb	[01 Sep 2006]	1982 popular	Enterprise Management Associates	Download
Getting Started with Change and Configuration Management Process Improvement Tags: Infrastructure Management, Bmc Software, Summit Strategies, Strategies	[01 Jul 2005]	1697 popular	BMC Software	Download
Forrester Research Report: Thirty-One Best Practices for the Service Desk Tags: Help Desk, Best Practices, Resolve, Resolving	[28 Jun 2005]	1249 popular	Citrix Online	Download
WinTel Server 10 Times Less Expensive to Operate Than Linux Mainframe Benchmark Study Tags: Mainframes	[20 Jul 2007]	1084 popular	Microsoft	Download
How to Choose the Best Help Desk Software for Your Small or Midsized Business Tags: Customer Support Services, Desk, Core, Core Business	[01 Feb 2006]	972	BMC Software	Download
Exchange Server 2007: What To Expect Tags: Exchange Server, File And Network Servers, Beta, Preview	[01 Oct 2006]	945	Global Knowledge	Download
Implementing ITIL Using the PMBOK in Four Repeatable Steps Tags: Service Management, Infrastructure Management, Infrastructure Library, Itil	[01 Sep 2006]	870	Global Knowledge	Download
Gartner's Magic Quadrant for Personal Firewalls, 1Q06 Tags: Portable Computers, Players, Defense, Form	[27 Jun 2006]	856	Symantec	Download
Performing Effective MTBF Comparisons for Data Center Infrastructure Tags: Data Center, Assumptions, Numbers, Failure	[08 Apr 2009]	745	American Power Conversion (APC)	Download
Software Deployment: The Most Reliable Way to Deploy, Update, and Manage Software on Desktops, Servers, and Mobile Devices Tags: Mobile - Wireless Communications	[01 Jul 2006]	711	ManageSoft	Download
Become an Expert Troubleshooter with Advanced OTDR Trace Analysis (part 2 of 2) Tags: Diagnostics And Analysis	[01 Oct 2006]	688	Fluke Networks	Download
IT Process and Problem/Incident Management Tags: ITIL	[18 Oct 2005]	653	iConclude	Download
ITIL Version 3.0 -- What It Means to You Tags: IT Reliability, Hub, Infrastructure Library, Organization	[01 Apr 2006]	648	Global Knowledge	Download
Gartner Research Report: Program and Portfolio Management Maturity Model Tags: Infrastructure Management, Activities, Maturity, Ppm	[01 Jul 2007]	623	Compuware	Download
Building the Business Case for Application Portfolio Management Tags: Quality Of Service	[02 Mar 2007]	526	IBM	Download
Managing Operational Change through ITIL and a Configuration Management Database (CMDB) Tags: IT Reliability, Tasks, Organizations, Itil	[01 Feb 2007]	513	Opsware	Download
IT Asset Tracking: Reduce IT Costs and Improve IT Service Levels With Dynamic Discovery and Analysis of Software and Hardware Assets Tags: Cost Control - Risk Mgmt.	[01 Apr 2005]	513	ManageSoft	Download
A Best-Practices Approach to Software Asset Management Tags: Infrastructure Management	[01 Jul 2006]	473	ManageSoft	Download
Title	Date Added	Total Downloads	Company

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IT Reliability WHITE PAPERS

IT Reliability

Implementing Enterprise Resource Planning: Lessons Learned from the Front

A Step-by-Step Guide to VMware Infrastructure 3 Planning

ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals

Getting Started with Change and Configuration Management Process Improvement

Forrester Research Report: Thirty-One Best Practices for the Service Desk

WinTel Server 10 Times Less Expensive to Operate Than Linux Mainframe Benchmark Study

How to Choose the Best Help Desk Software for Your Small or Midsized Business

Exchange Server 2007: What To Expect

Implementing ITIL Using the PMBOK in Four Repeatable Steps

Gartner's Magic Quadrant for Personal Firewalls, 1Q06

Performing Effective MTBF Comparisons for Data Center Infrastructure

Software Deployment: The Most Reliable Way to Deploy, Update, and Manage Software on Desktops, Servers, and Mobile Devices

Become an Expert Troubleshooter with Advanced OTDR Trace Analysis (part 2 of 2)

IT Process and Problem/Incident Management

ITIL Version 3.0 -- What It Means to You

Gartner Research Report: Program and Portfolio Management Maturity Model

Building the Business Case for Application Portfolio Management

Managing Operational Change through ITIL and a Configuration Management Database (CMDB)

IT Asset Tracking: Reduce IT Costs and Improve IT Service Levels With Dynamic Discovery and Analysis of Software and Hardware Assets

A Best-Practices Approach to Software Asset Management

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