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Best Practices WHITE PAPERS


Best Practices


  Title   Date Added Total Downloads Company
Case Studies

Aviva Life Insurance Company Selects HEAT and Creates Customized Reports With KPIs to Measure Performance of the Delivery of Operational IT Services

[02 Aug 2007]

369

SMA MANAGEMENT SYSTEMS

White Paper

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Case Studies

HDFC Bank: Enhancing IS Effectiveness While Reducing Costs Through Wipro's Managed IT Services

[10 Mar 2006]

338

Wipro

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Case Studies

TOTAL UK Implements ITIL-Based Help Desk Using BMC Remedy Service Desk

[05 Jan 2007]

334

BMC Software

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Case Studies

Siemens Westinghouse Power Corporation: Best Practice Maintenance With SIMATIC IT Maintegrity

[03 Aug 2006]

325

Siemens

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Case Studies

Customer Service Direct Ltd Selects Hornbill's Supportworks for Service, Support and Change Management Platform

[16 Mar 2009]

315

Hornbill Systems

White Paper

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Case Studies

Skills Measurement for IT Talent - How Government Agencies Are Putting Commercial Best Practices to Work

[09 Jun 2006]

287

Brainbench

White Paper

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Case Studies

A SAP NetWeaver Case Study: Business Value Impact for Lufthansa's Implementation of the SAP NetWeaver Component, Enterprise Portal (SAP EP)

[16 Sep 2006]

265

 

White Paper

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Case Studies

ALSTOM Powers IT Infrastructure With VMware Software

[21 Apr 2009]

182

VMware

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Case Studies

A Fortune 200 Oil and Gas Company Uses SecurityExpressions to Satisfy Its System Security Policy Management Needs and Achieve Ongoing Sarbanes-Oxley Compliance

[05 Mar 2005]

181

Pedestal Software

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Case Studies

Dairy Industries Jamaica Beats Back Global Competition

[03 Aug 2006]

153

SAP

White Paper

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Case Studies

HIPAA Compliance & Certification Case Study: HealthSouth - Healthcare

[01 Sep 2006]

149

McAfee

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Case Studies

BAE Systems Streamlines IT Services and Asset Management With IBM Maximo Solutions

[01 Mar 2007]

140

IBM

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Case Studies

Global Leasing and Fleet Management Company Secures Critical Information and Saves $1.2 Million Every Year Using Symantec Managed Security Services

[29 Aug 2006]

122

Symantec

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Case Studies

Service Management Best Practices Streamline IT Processes, Improving Company Service Levels and Laying a Foundation for Continued Leadership and Growth

[10 Jun 2009]

119

Pepperweed

White Paper

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Case Studies

Microsoft Case Study: Telkomsel

[22 Feb 2007]

119

Microsoft

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Case Studies

Vulnerability Management Case Study: RPC - Oil & Gas Services

[01 Oct 2006]

111

McAfee

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Case Studies

NICE Systems Case Study: Retail Company, Financial Services Division

[11 Jul 2006]

110

NICE Systems

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Case Studies

The Commonwealth Bank Delivers Exceptional Customer Service Using InfraEnterprise

[09 Jul 2009]

104

Infra

White Paper

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Case Studies

Credit Union Credits Citrix NetScaler for Flawless Online Banking

[01 Dec 2005]

104

 

White Paper

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Case Studies

Best-of-Breed IT Helps U.S. Army Better Serve Soldiers

[16 Mar 2006]

95

Electronic Data Systems

White Paper

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  Title   Date Added Total Downloads Company

Best Practices


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