MSP WHITE PAPERS

MSP

Title	Date Added	Total Downloads	Company
BSM at Work: Mercury Business Availability Center Demo Tags: IT Reliability, Availability, Operations, Mercury	[12 Sep 2006]	1014 popular	Mercury Interactive	Download
Webcast: Best Practices in Data Center and NOC Operations: Network and Systems Monitoring Tags: Bandwidth Issues, Data Center, Monitoring, Demand	[28 Sep 2006]	557	CITTIO	Download
Software-as-a-Service; A Comprehensive Look at the Total Cost of Ownership of Software Applications Tags: MSP	[01 Sep 2006]	472	Business Objects	Download
The Five Critical SLA Questions: What You Need to Know Before You Define Your Managed File Transfer Service Level Agreements Tags: Outsourcing, Commitment, Service Level Agreements, Definition	[01 Aug 2007]	449	Sterling Commerce	Download
How Managed Services has Changed Remote Infrastructure Management Tags: Computing, Event, Infrastructure Management, Itc	[26 Mar 2008]	416	ITC Infotech	Download
The ROI of Outsourcing: Cost-effectively managing your applications and infrastructure (in a world where every dollar counts) Tags: Resources Mgmt.	[01 Mar 2006]	296	NaviSite	Download
Outsourcing: Six Critical Things to Consider About Choosing the Best VPN Remote Access Solution Tags: VPNs, Enterprises, Vpn, View	[08 May 2007]	276	Positive Networks	Download
Comparing Fax Servers to Hosted Fax Solutions Tags: Systems Integration, Administration, Fax, Faxes	[07 Jul 2007]	268	MyFax	Download
Sterling Managed File Transfer Solution Overview Tags: Outsourcing	[01 Nov 2006]	243	Sterling Commerce	Download
Akamai EdgeScape Tags: Content Management	[15 Nov 2001]	222	Akamai	Download
Mitigate risks associated with e-mail communications Tags: Anti-Virus, Mail, Images, Affect	[01 Apr 2005]	218	IBM	Download
The Fast Track to Service Management Success: Software-as-a-Service Tags: Help Desk, Functionality, Array, House	[01 Apr 2007]	217	WebEx Communications	Download
Managed Network Services: New Ways to Administer Enterprise Infrastructure Tags: MSP	[01 Jan 2002]	214	CompTIA	Download
Security Best Practices: What to Look for in an Email Hosting Provider Tags: Servers, Practices, Best Practices, Robust	[06 Nov 2007]	208	USA.NET	Download
Forrester: Innovation Networks: A New Market Structure will Revitalize Invention-to-Innovation Cycles Tags: Knowledge And Data Management, Firms, Demand, Innovation	[17 Jun 2004]	193	IBM	Download
Hosted CRM Vendor Comparison Guide Tags: Customer Support Services, Guide, Force, Points	[23 Jul 2007]	192	Inside CRM	Download
Why Enterprises Outsource Network Security Tags: Security Applications	[01 Nov 2005]	186	VeriSign	Download
Proof of Profitability: The Business Case for Managed Services Tags: MSP	[01 Dec 2004]	174	Cisco Systems	Download
Software as a Service: The road ahead Tags: MSP	[26 Jun 2007]	159	ZDNet	Download
Webcast: How to Profit with Remote Support Tags: Service Level Management, Revenue, Techrepublic, Techrepublic Webcast	[16 Aug 2006]	158	LogMeIn	Download
Title	Date Added	Total Downloads	Company

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MSP WHITE PAPERS

MSP

BSM at Work: Mercury Business Availability Center Demo

Webcast: Best Practices in Data Center and NOC Operations: Network and Systems Monitoring

Software-as-a-Service; A Comprehensive Look at the Total Cost of Ownership of Software Applications

The Five Critical SLA Questions: What You Need to Know Before You Define Your Managed File Transfer Service Level Agreements

How Managed Services has Changed Remote Infrastructure Management

The ROI of Outsourcing: Cost-effectively managing your applications and infrastructure (in a world where every dollar counts)

Outsourcing: Six Critical Things to Consider About Choosing the Best VPN Remote Access Solution

Comparing Fax Servers to Hosted Fax Solutions

Sterling Managed File Transfer Solution Overview

Akamai EdgeScape

Mitigate risks associated with e-mail communications

The Fast Track to Service Management Success: Software-as-a-Service

Managed Network Services: New Ways to Administer Enterprise Infrastructure

Security Best Practices: What to Look for in an Email Hosting Provider

Forrester: Innovation Networks: A New Market Structure will Revitalize Invention-to-Innovation Cycles

Hosted CRM Vendor Comparison Guide

Why Enterprises Outsource Network Security

Proof of Profitability: The Business Case for Managed Services

Software as a Service: The road ahead

Webcast: How to Profit with Remote Support

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