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ROI - TCO WHITE PAPERS
ROI - TCO
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3 Strategies for Reducing IT Support CostsAs companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is... |
[29 Oct 2009] |
405 |
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Best Practices for Translating Customer Satisfaction into RevenueToday's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a... |
[06 Nov 2009] |
294 |
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Forrester Strategies for Assessing IT Business SatisfactionIf you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new... |
[29 Oct 2009] |
242 |
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Responding quickly to changing markets: Anticipate, Adapt, ExcelMarket change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have one distinct... |
[12 Dec 2007] |
15 |
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Support Strategies: Customer Experience ManagementCustomer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering... |
[06 Nov 2009] |
227 |
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Virtualised Web Hosting featuring the Quad Core AMD Opteron ProcessorThis short video profiles the role that AMD plays within Rackspace's 40,000 servers across the globe, with virtualised web hosting that delivers energy savings and flexible, scalable ease-of-use. |
[01 Aug 2008] |
177 |
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"From Identification to Insight...: Retailers' Eye the ROI Roadmap for RFID-EPC" |
[21 Oct 2004] |
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"Implementing RFID for Rapid ROI and Long-Term Success" |
[01 Feb 2004] |
46 |
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"Pre-CRM" Testing Techniques - Determining the Potential for Marketing ROI |
[04 Mar 2005] |
76 |
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"Timber!" in ECM: The Content Management Silos are Toppling |
[25 Sep 2006] |
34 |
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'Must Have': Defining Your IP Phone System |
[14 Aug 2009] |
44 |
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'Return on Investment' Sells Document Management to Executives |
[14 Oct 2004] |
11 |
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1,555 Identified Backdoors Into LAN With 188% Initial ROI and 5-Month Payback |
[19 Apr 2009] |
4 |
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1,627 Identified Back Doors Into LAN With 94% Initial ROI and 7-Month Payback |
[19 Apr 2009] |
7 |
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1,685 Identified Backdoors Into LAN With 241% Initial ROI and 4-Month Payback |
[17 Jun 2009] |
2 |
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1,879 Identified Backdoors Into LAN With 133% Initial ROI and 6-Month Payback |
[19 Apr 2009] |
4 |
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10 Steps to Control Wireless Costs Through Consumption Management |
[05 Oct 2009] |
11 |
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10 things to know about Grid Infrastructure |
[08 Jun 2009] |
2 |
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2003 New Report - Bloor Research report on Sybase IQ |
[03 Nov 2003] |
16 |
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2005 North American Linux and Windows TCO Comparison, Part 1 |
[01 Apr 2005] |
37 |
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