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ROI - TCO WHITE PAPERS
ROI - TCO
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Best Practices for Translating Customer Satisfaction into RevenueToday's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a... |
[06 Nov 2009] |
293 |
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Support Strategies: Customer Experience ManagementCustomer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering... |
[06 Nov 2009] |
227 |
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3 Strategies for Reducing IT Support CostsAs companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is... |
[29 Oct 2009] |
404 |
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Forrester Strategies for Assessing IT Business SatisfactionIf you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new... |
[29 Oct 2009] |
242 |
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Virtualised Web Hosting featuring the Quad Core AMD Opteron ProcessorThis short video profiles the role that AMD plays within Rackspace's 40,000 servers across the globe, with virtualised web hosting that delivers energy savings and flexible, scalable ease-of-use. |
[01 Aug 2008] |
177 |
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Responding quickly to changing markets: Anticipate, Adapt, ExcelMarket change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have one distinct... |
[12 Dec 2007] |
15 |
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PeopleSoft Case Study: University of Florida |
[24 Dec 2009]
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75 |
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Maximize SharePoint ROI With Atmos Cloud |
[09 Dec 2009]
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Toy Maker Gains Better Decision Making, for a Lower TCO, With a Microsoft BI Solution |
[01 Dec 2009] |
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E-Business Suite Spotlight Video |
[25 Nov 2009] |
2 |
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5 Sources of Value Through a Telecom Expense Management Initiative |
[18 Nov 2009] |
37 |
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Customer Success Story: See VMware Ready Virtual Appliances in Action |
[17 Nov 2009] |
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Virtual Private Servers (VPS) |
[13 Nov 2009] |
15 |
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Looking for a fast payback? 10 Minutes with Free Tool Can Save Thousands |
[12 Nov 2009] |
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Custom Test Automation Framework Drives Faster Product Release to Market |
[05 Nov 2009] |
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Siemens Expands Software Delivery Service, Significantly Reduces TCO |
[01 Nov 2009] |
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Virtual Campus Solution Delivers Return on Investment in First Year of Operation |
[01 Nov 2009] |
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Defense Contractor Helps Save Lives and Sees 100 Percent ROI With ERP Solution |
[27 Oct 2009] |
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CDPS Analyst Interview with John Webster of Illuminata |
[26 Oct 2009] |
17 |
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Preventing Data Breaches in Privileged Accounts Using Access Control |
[14 Oct 2009] |
2 |
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| Title | Date Added |
Total Downloads | Company | |||
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