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  Title   Date Added Total Downloads Company
White Papers

ITIL - Service Approach for Siemens Enterprise Communications

The structure of ITIL is evolving from Version 2 to Version 3; understand how the adoption and application of the ITIL framework can add value to your enterprise, and how...

[08 Oct 2008]

536

Siemens

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ITIL: Theory Into Practice

[01 Feb 2009]

 

 

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White Papers

WinTel Server 10 Times Less Expensive to Operate Than Linux Mainframe Audit Report

[02 Sep 2008]

191

 

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A Comprehensive View of High Availability Data Center Networking

[02 Sep 2008]

85

 

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White Papers

What's New in Exchange 2003

[02 Sep 2008]

24

 

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Case Studies

Government Resource Enhances Help Desk Productivity and Gains Insight Into Service Performance With the 2007 Microsoft Office System

[13 Oct 2006]

14

 

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White Papers

Continuous Resources Allocation in Internet Data Centers

[27 Sep 2006]

10

 

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Case Studies

Aeronautics Manufacturer Reduces Help Desk Calls With Exchange Server Analysis Tool

[20 Sep 2006]

19

 

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Case Studies

Healthcare Provider Enhances Collaboration and Streamlines Order Entry and Delivery

[12 Sep 2006]

17

 

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Webcasts

TechNet Webcast: How Microsoft IT Monitors and Manages the Exchange Messaging Infrastructure as a Service (Level 300)

[08 Sep 2006]

 

 

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White Papers

Implementing ITIL Using the PMBOK in Four Repeatable Steps

[01 Sep 2006]

871

 

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Webcasts

TechNet Webcast: Introduction to Systems Management Server (SMS) 2003 R2 (Level 200)

[19 May 2006]

105

 

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Case Studies

Sluis Muncipality Replaces StarOffice With Office to Increase Productivity

[12 May 2006]

3

 

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White Papers

Getting Better Value From Local Government Information Technology

[04 May 2006]

1

 

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White Papers

A Fuzzy Model for Reasoning About Reputation in Web Services

[23 Apr 2006]

22

 

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Case Studies

Borland Software Case Study: Thomson Elite

[24 Mar 2006]

14

 

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Webcasts

IT Availability: Removing Chance From the Equation

[15 Mar 2006]

17

 

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Webcasts

MSDN Webcast: Building Secure and Reliable Services Using Windows Communication Foundation (Level 200)

[15 Mar 2006]

 

 

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Case Studies

Microsoft Case Study: Golder Associates

[10 Mar 2006]

13

 

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White Papers

Service Monitoring and Control

[19 Dec 2005]

64

 

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