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  Title   Date Added Total Downloads Company
White Papers

Contact Centres: Optimum service at optimum cost

Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful...

[16 Nov 2009]

119

ntl:Telewest Business

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Case Studies

Lakeview Technology Case Study: Pharmavite

[24 Dec 2009]

New!

9

Lakeview Technology

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Case Studies

Logistics Company Gains Agility, Cuts Costs, Speeds Provisioning With Virtualization

[17 Dec 2009]

New!

 

Microsoft

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Case Studies

FREE Business Continuity Planning IT Survival Guide

[11 Dec 2009]

New!

11

CA

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White Papers

Quantifying the benefits of HP Server Automation white paper

[01 Dec 2009]

 

Hewlett-Packard (HP)

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Webcasts

XD Platform Webinar

[01 Dec 2009]

1

LimeLight

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White Papers

Managing a growing threat: An Executive's Guide to Web Application Security

[19 Nov 2009]

 

IBM

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Webcasts

Overview on SP1 Release for Storage Foundation and High Availability for Windows 5.1

[12 Nov 2009]

1

Symantec

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White Papers

Power Solutions Article:  Highly Available Virtualization with Microsoft Hyper-V and SCVMM 2008

[04 Nov 2009]

2

Dell EqualLogic

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Case Studies

Accounting Services Firm Upgrades Messaging to Improve Availability, Reduce Costs

[01 Nov 2009]

 

Microsoft

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Case Studies

AngloGold Ashanti's Clustered Database Environment Makes Transactional Data Sets Highly Available

[01 Nov 2009]

4

Oracle

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Case Studies

Australian Brewer Improves Reliability, Availability With Highly Available Messaging

[01 Nov 2009]

 

Microsoft

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Case Studies

DekaBank Improves Customer Satisfaction With Active Monitoring of Web-Based Business Processes

[01 Nov 2009]

 

Oracle

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Case Studies

Energy Company's Mobile Work Force Gains Better Access to Messaging Information

[01 Nov 2009]

 

Microsoft

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Case Studies

IT Services Provider Improves Mobile Communications and System Availability

[01 Nov 2009]

 

Microsoft

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Case Studies

Law Firm Provides Disaster Recovery While Reducing Costs With E-Mail Upgrade

[01 Nov 2009]

 

Microsoft

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Case Studies

Starwood Hotels & Resorts Worldwide, Inc. Creates Highly Available and Easily Managed IT Foundation

[30 Oct 2009]

101

Oracle

White Paper

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White Papers

Ten Things You Should Know About Exchange Server 2010

[30 Oct 2009]

3

Global Knowledge

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White Papers

Top 10 Most Overlooked Causes of Trouble in a Cisco Network

[30 Oct 2009]

 

Global Knowledge

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CDPS Analyst Interview with John Webster of Illuminata

[26 Oct 2009]

17

IBM

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