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Customer Support Services


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  Title   Date Added Total Downloads Company
Webcasts

Microsoft Windows XP Media Center Edition - An Overview

[25 Jun 2007]

133

Microsoft

White Paper

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Case Studies

China Eastern Airlines Corporation Limited Achieves Standardization

[11 Jul 2007]

132

Oracle

White Paper

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Case Studies

Smartphones Help Law Firm Improve Client Communication, Turn Non-Billable Hours Into Billable Hours

[20 Jul 2007]

131

Palm

White Paper

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White Papers

BPM and SOA: Better Together

[28 Oct 2009]

130

IBM

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Podcast: How to Provide Windows Vista Users with Secure, Temporary Administrator Credentials to Their Local Machines

[01 Nov 2006]

130

Lieberman Software

White Paper

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White Papers

Building a Customer-Focused Value Chain

[14 Aug 2003]

130

ISIT.com

White Paper

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White Papers

A Service Oriented Architecture for Federated Master Customer Data Management

[02 Sep 2004]

129

BEA Systems

White Paper

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Case Studies

NICE Systems Case Study: SITEL Corporation

[20 Jan 2009]

128

NICE Systems

White Paper

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Case Studies

Web-Based Sales Force Automation (SFA) Enhances Strategic Customer Relationship and Sales Performance

[14 Jul 2006]

128

Intel

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Webcasts

MSMQ Setup and Deployment in the Enterprise

[14 Aug 2003]

128

 

White Paper

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White Papers

FLEXnet Publisher: Flexibly Price, Package, Protect, and Update Your Software Products

[01 Sep 2005]

127

Macrovision

White Paper

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Case Studies

Scottish Water Launches Integrated Customer Management and Field Service Program, Boosts Productivity and Customer Satisfaction, Yields Two-Year ROI of 250%

[13 Oct 2008]

126

Oracle

White Paper

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White Papers

Shared Services in the Public Sector

[16 Feb 2006]

125

Oracle

White Paper

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White Papers

Top Ten Reasons Customers Choose SAP for Business Transformation

[01 Jan 2006]

125

SAP

White Paper

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Measure help desk performance more effectively

[06 Jul 2005]

124

TechRepublic

White Paper

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Case Studies

Army Reserve - 88th Regional Support Command

[08 Dec 2004]

124

Dell

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Case Studies

Vodafone Case Study: KONE

[15 Oct 2008]

123

Vodafone Group

White Paper

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White Papers

Best Practices in Insurance Customer Service

[01 Apr 2003]

123

Siebel Systems

White Paper

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White Papers

IT Support Best Practices Compilation

[01 Dec 2002]

123

TechRepublic, Inc.

White Paper

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Case Studies

IBM Case Study: Belgacom SA

[12 Oct 2008]

122

IBM

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