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  Title   Date Added Total Downloads Company
White Papers

Compliance and Loyalty - A whitepaper from CM Insight, sponsored by BT

[26 Jan 2005]

385

British Telecommunications

White Paper

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Case Studies

Reviving an Independent Order of Foresters Tradition of “Members Helping Members”

[04 Mar 2004]

381

Siebel Systems

White Paper

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White Papers

Best Practices in Wealth Management

[01 May 2003]

378

Siebel Systems

White Paper

Download
White Papers

Retention and Loyalty - A whitepaper from The Henley Centre, sponsored by BT

[26 Jan 2005]

377

British Telecommunications

White Paper

Download
White Papers

Five Essential Criteria for Selecting a Global Content Management Solution

[02 Nov 2002]

372

Lionbridge Technologies

White Paper

Download
Webcasts

SAP Trade Promotion Management: Closed-Loop, Fully Integrated, Delivered with mySAP CRM

[14 Nov 2003]

371

SAP AG

White Paper

Download
White Papers

Customer Relationship Management with mySAP Telecommunications

[09 Feb 2007]

364

SAP

White Paper

Download
White Papers

J.D. Edwards Customer Relationship Management Data Model Inheritance

[03 Apr 2003]

364

J.D. Edwards & Company

White Paper

Download
White Papers

What is eCRM?

[12 Jul 2007]

346

Clavib

White Paper

Download
Case Studies

Innovating Human Capital Management With the Employee Interaction Center Based on SAP Software

[07 Jan 2005]

344

SAP

White Paper

Download
Webcasts

The Checklist for Performing a Successful Siebel Upgrade

[18 May 2009]

316

Siebel Systems

White Paper

Download
Case Studies

The West Bromwich Building Society Improves Cross-Selling With Siebel CRM

[10 Dec 2004]

311

Siebel Systems

White Paper

Download
White Papers

The Business Case for Mobile CRM: Opportunities, Pitfalls, and Solutions

[01 Feb 2002]

301

PeopleSoft

White Paper

Download
White Papers

Sales Methodology in mySAP™ CRM Opportunity Management

[18 Aug 2004]

292

SAP

White Paper

Download
Case Studies

J.D. Edwards Implementations for FW Murphy - Class A Manufacturer Improves Profitability

[01 Apr 2003]

284

J.D. Edwards & Company

White Paper

Download
White Papers

Mission-Critical Email Customer Service: 10 Best Practices for Success

[01 Aug 2004]

276

eGain Communications

White Paper

Download
Case Studies

Novartis Pharmaceuticals Canada Enables a Customer-Centric Future in Five Months

[12 Jul 2007]

270

Siebel Systems

White Paper

Download
Case Studies

Nortel Networks Symposium Call Center Server Enables 1-800 RECONEX to Connect With Customers

[14 Aug 2003]

270

Nortel Networks

White Paper

Download
Webcasts

SAP CRM 4.0: What's in It for You?

[15 Sep 2003]

266

SAP AG

White Paper

Download
Case Studies

Reliable CRM Always in Stock at The Vermont Country Store

[18 Sep 2003]

261

SAS Institute

White Paper

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  Title   Date Added Total Downloads Company

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