CRM WHITE PAPERS

CRM

Title	Date Added	Total Downloads	Company
What Works: Ten Significant Implementations in Services Management Tags: Customer Support Services	[01 Oct 2002]	57	Aberdeen Group, Inc.	Download
Knowledge Empowerment: Six Ways for Customer Service to Cut Costs and Deliver Value Tags: Knowledge Management	[23 Mar 2004]	56	Enlighten.Net	Download
Siebel High Tech-Solution Set for Customer Order Management Tags: ERP	[04 Mar 2004]	56	Siebel Systems	Download
Adidas: Leveraging the Customer Interaction Center With mySAP CRM Tags: CRM	[02 Jul 2008]	55	SAP AG	Download
NorthStar Maximizes Sales Productivity with Siebel CRM OnDemand Tags: Bank Management	[04 Mar 2004]	55	Siebel Systems	Download
Improving Sales Execution: Best Practices for Maximizing Individual and Sales Force Performance Tags: CRM	[19 Jul 2003]	55	Siebel Systems	Download
Adding Value To Logistics Operations Tags: CRM	[01 Sep 2002]	55	J.D. Edwards & Company	Download
Web Content Management and Customer Relationship Management Tags: Content Management, Peer, Sites, Relationship	[06 Jul 2001]	55	Microsoft	Download
e*Index: Leveraging a Single Customer View in Financial Services Tags: Customer Support Services	[11 Dec 2000]	55	SeeBeyond Technology Corporation	Download
The Importance of Marketing Data Intelligence in Delivering Successful CRM Tags: CRM	[03 Jul 2008]	54	DM Review	Download
Barnes & Noble.com Relies on Mercury Interactive for E-Commerce Success Tags: Web Development And Design	[21 May 2004]	54	Mercury Interactive	Download
How to Avoid Post-Implementation Perils: Support Environment and Training Plan are Key Tags: CRM	[14 Aug 2003]	54	CTIforum	Download
Contact Center Best Practices: Knowing Your Customer Tags: Call Center - Contact	[01 Jul 2002]	54	Siebel Systems	Download
Successfully Implementing a Global Applications Outsourcing Strategy Tags: Supply Chain Management	[01 Sep 2001]	54	Syntel	Download
Electronic Bill Presentment and Payment: Keys to Growth Tags: CRM	[11 Mar 2001]	54	Primus Knowledge Solutions	Download
Customer Relationship Management for Healthcare: An Integrated Approach Tags: CRM	[28 Oct 1999]	54	CPM (Customer Potential Management) Corporation	Download
Growing Your Business: Solution Selling with the Office Small Business Edition 2003 Tags: CRM	[01 Jan 2004]	53		Download
CRM for the middle market, what you should look for Tags: Sales Force Automation	[09 Feb 2005]	52	Sage	Download
How to Successfully Deploy Workflow in Your Hosted CRM Application: A Guide for Small to Medium Sized Businesses Tags: CRM	[01 Apr 2004]	52	Entellium	Download
Wagamama Serves up a Speedy Solution with Pocket PC 2002 Tags: Pocket PC - Windows CE	[02 Mar 2004]	52	Motorola	Download
Title	Date Added	Total Downloads	Company

All resources Whitepapers

Case Studies

Web Casts

1 ... 8 9 10

CRM WHITE PAPERS

CRM

What Works: Ten Significant Implementations in Services Management

Knowledge Empowerment: Six Ways for Customer Service to Cut Costs and Deliver Value

Siebel High Tech-Solution Set for Customer Order Management

Adidas: Leveraging the Customer Interaction Center With mySAP CRM

NorthStar Maximizes Sales Productivity with Siebel CRM OnDemand

Improving Sales Execution: Best Practices for Maximizing Individual and Sales Force Performance

Adding Value To Logistics Operations

Web Content Management and Customer Relationship Management

e*Index: Leveraging a Single Customer View in Financial Services

The Importance of Marketing Data Intelligence in Delivering Successful CRM

Barnes & Noble.com Relies on Mercury Interactive for E-Commerce Success

How to Avoid Post-Implementation Perils: Support Environment and Training Plan are Key

Contact Center Best Practices: Knowing Your Customer

Successfully Implementing a Global Applications Outsourcing Strategy

Electronic Bill Presentment and Payment: Keys to Growth

Customer Relationship Management for Healthcare: An Integrated Approach

Growing Your Business: Solution Selling with the Office Small Business Edition 2003

CRM for the middle market, what you should look for

How to Successfully Deploy Workflow in Your Hosted CRM Application: A Guide for Small to Medium Sized Businesses

Wagamama Serves up a Speedy Solution with Pocket PC 2002

CRM

Mobility

Security

Desktop

Enterprise

IT Management

Networking

Other Technologies

Server

Web