CRM WHITE PAPERS

CRM

Title	Date Added	Total Downloads	Company
CRM without Workflow is not CRM: How to Maximize Sales and Service Productivity Tags: Groupware - Workflow	[24 Dec 2009] New!	39	Entellium	Download
Marks & Spencer: Customer Relationship Management Solution Tags: CRM	[30 Oct 2009]	2939 popular	Accenture	Download
SAP Brings Clarity to Indigo Lighthouse Tags: CRM	[27 Aug 2009]	79	SAP	Download
What Time Is It? It's CRM Time! Tags: CRM	[31 Jul 2009]	47	CRMInformation.com	Download
The Checklist for Performing a Successful Siebel Upgrade Tags: Practices, Upgrade, CRM, Upgrade Process	[18 May 2009]	316	Siebel Systems	Download
Learn About the First Hosted CRM Solution Just for Financial Services Tags: CRM	[20 Apr 2009]	32	Siebel Systems	Download
Horizon Healthcare Services Enters a New Era in Customer Service With Siebel CRM Tags: CRM	[09 Apr 2009]	63	Siebel Systems	Download
Infonet Improves Order Management Efficiency and Customer Satisfaction With Siebel Communications Tags: Transaction Processing, Siebel, Data Communications, Siebel Crm	[29 Mar 2009]	67		Download
PeopleSoft Customer Commitment Tags: CRM	[18 Mar 2009]	38	Oracle	Download
Hosted CRM vs. In-House: Which Direction Should Your Company Take? Tags: ROI - TCO, Length, House, Trade	[03 Mar 2009]	186	Entellium	Download
Real Estate Company Gives Agents Competitive Advantage with All-in-One Wireless Solution Tags: Relationship, Agent, Estate, Pocket PC - Windows CE	[21 Feb 2009]	82	Microsoft	Download
Business Strategies for Accelerating Growth: The Value of Making Better Decisions through CRM Tags: Organization, Business Strategies, Decision Making, Relationship	[18 Feb 2009]	79	Siebel Systems	Download
mySAP Customer Relationship Management (mySAP CRM): Focusing on the Customer With SAP Interaction Center Tags: CRM	[10 Feb 2009]	13	SAP	Download
Boots Wellbeing Combines mySAP Retail, mySAP BI, mySAP CRM for Web Site Driven by Customer Knowledge Tags: Plc, Retail, Business Intelligence, Business Intelligence / Data Warehousing	[09 Feb 2009]	237	SAP	Download
Improving Sales Effectiveness Through Distributor Collaboration Tags: Business Management, Siebel Crm, Crm, Methodologies	[21 Jan 2009]	44	Siebel Systems	Download
CAL-AIR Reaches New Levels of Cost Control and Process Efficiencies Tags: CRM	[28 Nov 2008]	24	PeopleSoft	Download
Successful Customer Information Management and Oracle Customer Hub Tags: Business Management, Elements, Initiatives, Link	[04 Nov 2008]	41	Oracle	Download
Organizations Shift Focus to Information Management Tags: Supply Chain Management, Leaders, Survey, Growth	[28 Oct 2008]	28	Xerox	Download
Bremer Banks on Improved Contact Center and Self Service Tags: Image, Crm, Employees, Help Desk	[27 Sep 2008]	50	PeopleSoft	Download
Multi-Channel Retailing Tags: CRM	[02 Sep 2008]	99	SAP AG	Download
Title	Date Added	Total Downloads	Company