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  Title   Date Added Total Downloads Company
Case Studies

Infonet Improves Order Management Efficiency and Customer Satisfaction With Siebel Communications

[29 Mar 2009]

67

 

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White Papers

Magic Quadrant for CRM CSS Suites

[02 Sep 2008]

182

 

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Webcasts

mySAP ERP - Introduction and Overview

[02 Jul 2008]

144

 

White Paper

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Case Studies

Bell Canada: A Road Map to Successful Change

[02 Jul 2008]

50

 

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Case Studies

CIS: An Enterprise Application Project Approach

[02 Jul 2008]

40

 

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White Papers

Improving Customer Service with the Oracle E-Business Suite

[02 Jul 2008]

9

 

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White Papers

Trading Community Architecture

[02 Jul 2008]

784

 

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White Papers

Manage Churn to Make Money

[02 Jul 2008]

7

 

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What Makes A Mobile Customer Loyal?

[02 Jul 2008]

48

 

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The Role of Activity Based Management in Measuring Customer Value

[02 Jul 2008]

27

 

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Case Studies

Inter-Tel Increases Web Order Volume 60% with Oracle iStore

[02 Jul 2008]

11

 

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Webcasts

Think Customers: Chapter 4: Know Your Customers

[02 Jul 2008]

3

 

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Webcasts

Think Customers: Chapter 5: How to Get Started

[02 Jul 2008]

6

 

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Webcasts

Think Customers: Chapter 6: CRM 101

[02 Jul 2008]

10

 

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Webcasts

Introduction to Think Customers

[02 Jul 2008]

6

 

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Webcasts

Think Customers: Chapter 2: Face Your CRM Fears

[02 Jul 2008]

3

 

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Webcasts

Think Customers: Chapter 3: Become More Efficient

[02 Jul 2008]

2

 

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Case Studies

TIBCO Accelerates Internal and Intercompany Activities at Altera

[11 Nov 2004]

41

 

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Case Studies

TIBCO Helps Agilent Build a Standards-Based Architecture

[11 Nov 2004]

8

 

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Webcasts

Microsoft CRM: Advanced-Level 200

[30 Oct 2004]

1

 

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