Advertisement
Promo

Become a member of the ZDNet UK community

CRM WHITE PAPERS


CRM


  Title   Date Added Total Downloads Company
Case Studies

Marks & Spencer: Customer Relationship Management Solution

[30 Oct 2009]

New!

2665

popular

Accenture

White Paper

Download

Case Studies

Accenture Case Study: Besnier - Customer Loyalty Program

[02 Jul 2008]

876

Accenture

White Paper

Download

Case Studies

Accenture Case Study: Marks & Spencer

[13 May 2004]

854

Accenture

White Paper

Download

Case Studies

Creating a New Customer-Service Operating Model to More Effectively Interact With Diverse Customer Base

[26 Jun 2007]

810

Accenture

White Paper

Download

White Papers

Trading Community Architecture

[02 Jul 2008]

714

 

White Paper

Download

White Papers

Supply Chain and Demand Chain Integration: The Pathway to Profit and Competitive Advantage

[04 Jun 2003]

711

SAP

White Paper

Download

White Papers

Delivering Premium Customer Service: A Survival Guide

[01 Jan 2000]

653

techguide

White Paper

Download

Case Studies

Marks & Spencer Uses Innovative Call Center to Enhance Customer Relationships and Increase Productivity

[27 Jan 2004]

604

Accenture

White Paper

Download

Case Studies

Standard Chartered Bank Uses CA's CleverPath Forest and Trees to Access and Analyze Corporate Data

[20 Jul 2007]

529

CA (Computer Associates)

White Paper

Download

Case Studies

With Adibitoubi, Adidas Offers a Tailor-Made E-Commerce Solution to Its Retailers

[10 Jul 2004]

517

 

White Paper

Download

White Papers

e-Everything Technology-Enabled Customer Relationship Management

[14 Aug 2003]

506

CTIforum

White Paper

Download

White Papers

Knowledge Management Best Practices: Turning Information into a Corporate Asset

[01 Dec 2002]

435

Primus Knowledge Solutions

White Paper

Download

White Papers

Magic Quadrant for CRM Sales Suite Vendors

[24 Jul 2007]

425

Siebel Systems

White Paper

Download

White Papers

mySAP CRM for the Oil and Gas Industry

[01 Sep 2002]

422

SAP AG

White Paper

Download

Case Studies

Accenture Case Study: Walgreens

[02 Jul 2008]

410

Accenture

White Paper

Download

White Papers

Applying Data Warehousing and Business Intelligence to Insurance

[03 Nov 2003]

403

Wipro

White Paper

Download

White Papers

Automating License Management & IT Asset Tracking

[02 Sep 2008]

400

ManageSoft

White Paper

Download

Case Studies

SKF Improves Customer Support with Siebel Field Service

[04 Mar 2004]

393

Siebel Systems

White Paper

Download

White Papers

mySAP Customer Relationship Management For The Banking Industry

[13 Oct 2002]

386

SAP AG

White Paper

Download

White Papers

Compliance and Loyalty - A whitepaper from CM Insight, sponsored by BT

[26 Jan 2005]

385

British Telecommunications

White Paper

Download

  Title   Date Added Total Downloads Company

CRM


Skip Sub Navigation Links to CNET Brand Links

Help

Become part of the ZDNet community.

Newsletters