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Data Infrastructure WHITE PAPERS
Data Infrastructure
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The Evolution of IntegrationOnce upon a time life and information systems were simple. Then one day somebody let Pandora out of her box. Someone said -can't we add new requirements to these systems?... |
[26 Nov 2009] |
50 |
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The Role of Open Source Data IntegrationThis free-to-download whitepaper looks at how Enterprise customers are demanding project]sized data integration tools that can be scaled up to enterprise use. They donft want complex, expensive DI products that... |
[26 Nov 2009] |
50 |
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The Journey Along an Information-Led TransformationA shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable... |
[09 Nov 2009] |
66 |
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The new information agenda:Do you have one?The lack of trusted information information that is accurate, timely and relevant is on the minds of CEOs and senior executives around the world. a paradigm shift from siloed... |
[09 Nov 2009] |
23 |
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Best Practices for Translating Customer Satisfaction into RevenueToday's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a... |
[06 Nov 2009] |
293 |
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Support Strategies: Customer Experience ManagementCustomer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering... |
[06 Nov 2009] |
227 |
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3 Strategies for Reducing IT Support CostsAs companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is... |
[29 Oct 2009] |
404 |
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Forrester Strategies for Assessing IT Business SatisfactionIf you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new... |
[29 Oct 2009] |
242 |
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HP print solutions and Barclays WealthLeading investment management advisor Barclays Wealth wanted to replace its disparate, multi-vendor print environment with a more efficient and environmentally sound solution. One of the business benefits, Annual savings from... |
[14 Oct 2009] |
199 |
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HP print solutions for LogicaIT services and business provider, Logica wanted to replace an ageing fleet of legacy printers and copies from different vendors with a single-vendor solution which would reduce costs and increase... |
[14 Oct 2009] |
47 |
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Centrinet case studyCentrinet launched an innovative business service - Smartbunker - based on renewable energy and energy-efficient technology(efficient IBM BladeCenter servers and Cisco networking hardware), It's the UK's first managed data centre... |
[16 Sep 2009] |
153 |
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Creating a Dynamic Infrastructure through VirtualizationIn almost every case,the transformation to a dynamic infrastructure will involve virtualization.Many IT professionals think of virtualization specifically in terms of servers.IBM,however,has a broader perspective,in which virtualization is seen as... |
[16 Sep 2009] |
396 |
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Dynamic Infrastructure Helping Build a Smarter PlanetDelivering Superior Business and IT Services with Agility and SpeedIn this smarter world, we need our infrastructure to propel us forward, not hold us back. This infrastructure becomes instrumented, interconnected and intelligent to bring together the business and IT... |
[16 Sep 2009] |
111 |
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IBM Virtualization ServicesVirtualization is a powerful technology and can have profound effects on the datacenter; however, it should be viewed as a component of an overall IT strategy that will be able... |
[16 Sep 2009] |
702 |
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MSC Industrial Direct- customer case study"Following a company merger, MSC Industrial Direct Co. found that duplicate customer records were disrupting the business workflow and causing sales compensation issues. MSC Industrial Direct Co. implemented the Pitney Bowes Business... |
[08 Sep 2009] |
134 |
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Turning customer interaction into profitable relationshipsEffective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and... |
[08 Sep 2009] |
595 |
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Customer Data Quality Platform from Pitney Bowes Business Insight - a Butler Group Technology Audit reportPitney Bowes Customer Data Quality Platform (CDQP) is a domain-specific customer data quality management system that enables tasks such as integration, cleansing, matching, profiling, monitoring, and enriching the data with... |
[24 Aug 2009] |
319 |
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Data Quality Considerations for a Master Data Management StructureCompanies acquiring companies. Human Resources sharing information with Finance. Businesses spanning multiple countries. What do all of these scenarios have in common? The sharing of data. What is the critical... |
[24 Aug 2009] |
538 |
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Mentor Graphics- customer case studyMentor Graphics sought to find a way to improve the quality of its customer data and more efficiently utilize this information to better target leads. However, with a number of disparate databases in... |
[24 Aug 2009] |
376 |
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Cutting Through the Noise:Delivering the Right Marketing Message to the Right CustomerFinancial institutions have the opportunity to dramatically improve their understanding of what their customers and prospects are seeking through analysing current customer behaviours in the context of customer location. The... |
[20 Aug 2009] |
135 |
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